Organise and conduct visits for prospective parents, ensuring the maintenance of high-quality customer care at all times;
Follow best practice Admissions procedure and engage on-going development and training;
Record and report accurate and timely information on web-based Alma, our School Management Information System (MIS);
Effectively participate in initiatives to drive student recruitment and enrolment opportunities;
Lead and build positive relationships with members of the admissions team and liaise effectively with other staff including the Leadership Team (LT), teaching staff, marketing, and external stakeholders.
Responsible for fielding, filtering, and effectively responding to enquiries, received via telephone, email, social media, and in person;
Provide information and advice to applicants on Admissions from first enquiry through to enrolment;
Work diligently in a team approach towards set student number targets;
Undertake regular and timely follow-up to all enquiries, visits, and applications to meet minimum response times;
Process student applications, obtain pupil references, and ensure applicants’ eligibility (including checks on the validity of documentation);
Arrange and administer on-line academic testing as appropriate;
Cascade information in a timely manner about students to colleagues, including Academic team, Finance, Business Manager and School Nurse;
Liaise closely with Teachers, Principal, and Administration staff with regards to the smooth transition/induction of new families, and support arrangements for new starters.
Requirements:
Experience of budget management, procurement and cost control and prioritizing and managing a complex workload;
IT literate including experience of Microsoft Office;
Excellent knowledge of Uzbek, Russian, English (writing, reading, and speaking);
Experience of high-volume administrative work;
Flexibility in taking over new responsibilities when required;
Ability to work under pressure and deliver to specific deadlines;
Excellent organizational and time management skills with the ability to prioritize tasks, work on one's own initiative and react appropriately to competing demands;
Ability to maintain confidentiality;
Professional email and phone communication;
Basic knowledge and understanding of the further education curriculum;
Empathy with pupils who have a range of needs;
Commitment to the provision of a high quality, student-centered service;
Professional but friendly and approachable manner. Must be flexible and have the ability to respond to changing or unforeseen circumstances;
Evidence of participation in appropriate training and development.