Senior Supply Excellence Operations Analyst

ABOUT GLOVO:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

BE A PART OF A TEAM WHERE YOU WILL:

• Be the owner of Operational metrics in Kazakhstan

• Establish the monthly/quarterly goals of your cities and being responsible for the continuous monitoring and achievement

• Be the owner of courier’s budget (CPO)

• Own all dashboards for your cities and build new tools to improve our visibility on their performance

• Project management skills are essential for properly prioritizing and executing both day-to-day tasks and strategic projects

• Be able to analyze, deep dive and find solutions to any potential issue that deviates your cities from their goals

• Perform any required analysis to come up with insights to improve metrics in all cities of the region

• Track the impact of all the new implementations that you propose by checking the daily metrics of the cities

• Build, maintain and scale detailed reporting models aiming to support your cities' performance and make data driven decisions

• Define, implement and monitor procedures together with Supply team to improve the performance of any individual city

• Lead by example by being incredibly truth seeking, making data-driven decisions, and setting the high standards for the team

• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

YOU HAVE:

• Bachelor’s or Master’s degree in a technical discipline (e.g. Engineering, Economics, Computer Science, Business Administration or similar)

• 2-3 years of experience in high demanding roles or analytical positions (consulting, investment banking, operations, finance, logistics, analytics, strategy, etc.)

• A data-driven mentality with strong analytical skills: taking decisions based on data and using good business judgment when necessary

• Problem-solving skills and hands on attitude: no problem is too small or too big

• You're an owner, you have a natural bias for action, always pushing for things to happen and result oriented

• Comfortable working in a high growth and high-performance start-up with a fast pace

• Excellent stakeholder management. Experience interacting effectively at multiple levels of the organization is highly valued

• Expertise in MS Excel and strong SQL knowledge

• Proficiency in English, written and oral

• Proficiency in AI tools