Manager Strategy and BPR

About the position
KT&G Global Kazakhstan is looking for a Manager, Strategy and Business Process Reengineering (BPR) to support the company’s strategic development and operational excellence agenda. The role will focus on driving cross-functional transformation initiatives, improving business processes, and supporting the implementation of strategic projects that enhance efficiency, transparency, and overall business performance across the organization.

Key Responsibilities:

Strategic Projects

- Support strategic planning (data gathering, market benchmarking, internal capability mapping).

- Assist in preparing business cases for strategic initiatives, including cost-benefit and ROI analysis.

- Track execution of strategic initiatives across functions; develop dashboards and performance reviews.

Business Process Reengineering (BPR)

- Conduct comprehensive current state (As-Is”) process assessments across departments (e.g., Sales, Supply Chain, HR, Finance).

- Identify inefficiencies, pain points, and compliance gaps.

- Design optimized “To-Be” process models aligned with business goals.

- Lead gap analysis, value stream mapping, and root cause analysis workshops with stakeholders.

- Define clear roles, workflows, RACI matrices and governance structures.

Project Management & Implementation

- Lead or support implementation of transformation initiatives (e.g., digitization, workflow automation, process standardization).

- Coordinate cross-functional project teams; set milestones, risk registers, and success metrics.

- Ensure change is adopted through training, communication, and documentation.

- Collaborate with IT and data teams for system/process integration.

- Monitor post-implementation impact (KPIs such as time savings, cost reduction, SLA improvement).

Change Management & Communication

- Prepare change management plans, stakeholder maps, and communication strategies.

- Design user guides, SOPs, and training materials for reengineered processes.

- Organize workshops or feedback sessions to gather field-level input and fine-tune solutions.

Cross-Functional Collaboration

- Work closely with functional heads to align process changes with operational priorities.

- Support Finance in budget alignment and ROI justification for strategic initiatives.

- Liaise with HR for organizational design impact, training, and capacity-building needs.

- Coordinate with Legal to ensure process changes comply with internal policies and external regulations

Key Requirements:

Education:

- Bachelor's or Master’s degree in Business Administration, Industrial Engineering, Economics, or related field.

Experience:

- 3–5 years in strategy, process improvement, business transformation, or management consulting.

- Experience working with or across departments such as Sales, Marketing, Operations, HR, or Finance.

- Exposure to tobacco/FMCG/pharma sectors is a plus.

Skills & Tools:

- Proficient in process mapping (e.g., BPMN), Lean Six Sigma, or similar methodologies.

- Strong analytical and problem-solving skills (Excel, Power BI/Tableau, financial modeling).

- Excellent presentation and stakeholder engagement skills.

- Familiarity with ERP systems (SAP, Oracle, 1C) and project management tools (JIRA, Asana, etc.).