HR Manager

Job responsibilities
Recruitment and Termination

• Hire employees and process hiring-related paperwork
• Search and make a contract with recruitment agencies
• Finalize labor contracts and compile relevant documents
• Registering employees' HR data to relevant government office and set up the company's HR
• structure
• Manage termination process (resignation, retirement, lay-off, firing, mutual agreement etc.)
• including exit interview
• Employee On-boarding and Off-boarding

Training and Development

• Design, plan, organize, or direct orientation and training programs for employees
• Establish HRD roadmap and set up the LMS
• Search and make a contract with contents providers
• Study KT&G history/core values and train other employees (including HR policy and so on)
• Manage the delivery of L&D programs
• Internalize the KT&G culture and core values to employees
• Provide specific training programs to help workers maintain or improve job skills

Performance Management & Evaluation

• Administer employee evaluation/incentive schemes
• Manage the evaluation process / performance review
• Provides day-to-day performance management guidance to line management
• (e.g., coaching, counseling, career development, disciplinary actions).
• Lead employee's goal setting process and help them make proper performance indicator/index

Compensation & Benefit

• Manage attendance & delivery of payroll/benefits
• Manage an annual manpower plan and labor cost budget/record
• Search and make a contract with payroll agencies
• Establish and manage benefit standards by benchmarking competitors
• Manage employee promotion & rewards process

HR Infra

• Manage and update the HR regulation/guidelines/SOP
• Confer with management to develop or implement personnel policies or procedures
• Set-up and stabilize the HR system (payroll, HR data, evaluation, social insurance, etc.)
• Collect and administer HR data / documents within legal requirements (using the HR system)
• Prepare or maintain employment records related to events
• Provides guidance and input on business unit restructures, workforce planning and succession
• Planning
• Analyze employment-related data and prepare required reports

Employee Relation

• Manage labor disputes and support their resolution in line with applicable legislation and company policy
• Manage grievance procedures and support fair and timely case handling
• Conduct employee surveys on a regular basis and analyze feedback to support engagement and organizational improvement
• Manage employee relations matters and provide guidance on workplace issues

General Affairs (GA) Management

• Lead and oversee the General Affairs function, ensuring the smooth delivery of workplace and administrative support services across the company
• Supervise, coach, and coordinate the work of 2 GA specialists, set priorities, monitor performance, and ensure effective task allocation
• Manage office administration, vendor coordination, contract administration, workplace services, and procurement of office-related goods and services within approved budgets
• Ensure effective management of office facilities, supplies, travel support, employee services, and other administrative processes required for business continuity
• Develop, implement, and improve GA policies, procedures, and controls to ensure operational efficiency, service quality, and compliance with internal standards

Health, Safety and Environment (HSE)

• Coordinate and monitor HSE activities, policies, and procedures to ensure compliance with applicable legal requirements and internal standards
• Organize HSE training, awareness sessions, and required communication for employees, contractors, and visitors, as applicable
• Support workplace inspections, risk assessments, incident reporting, corrective actions, and maintenance of HSE documentation and records
• Liaise with internal stakeholders and external authorities or service providers on HSE matters and support the continuous improvement of the company’s safety culture

Car Fleet Management

• Oversee company car fleet operations, including vehicle allocation, utilization, maintenance planning, repairs, insurance, registration, and related administrative control
• Supervise HSE unit responsible for car fleet administration, set priorities, monitor execution, and ensure timely completion of fleet-related tasks
• Ensure fleet operations comply with company policies, driver requirements, safety standards, and cost-control targets
• Analyze fleet-related costs and performance indicators, coordinate with vendors and internal users, and propose improvements to optimize service, reliability, and budget efficiency

Professional Knowledge

• Legislative and regulatory acts of the Republic of Kazakhstan related to HR management.
• RoK Labor Code, Work and Safety Rules.
• Basics of market economy, entrepreneurship, and business management.
• Labor market trends and educational services.
• Strategic planning.
• Tax law, economics, and marketing.
• Modern HR trends, concepts and practices.
• Basics of C&B and Performance Assessment.
• Learning and Development methodologies.
• Recruitment and Talent Acquisition tools.
• Employment contract development.
• Organizational structure and workforce planning.
• HR database management.
• Interview and testing skills.
• Business Ethics and Conducts fundamentals.
• Best domestic and international HR management practices.
• Document Management basics.
• Information processing techniques using modern communication technologies.
• HR Software experience (1C, SAP)
• Fluency in Kazakh, Russian, English
• Proficiency in MS office programs
• Manage labor disputes and support their resolution in line with applicable legislation and company policy
• Manage grievance procedures and support fair and timely case handling
• Conduct employee surveys on a regular basis and analyze feedback to support engagement and organizational improvement
• Manage employee relations matters and provide guidance on workplace issues