Hotel General Manager Makka Hotel *3
Hotel General Manager Makka Hotel *3
Ташкент
Описание вакансии
Responsibilities:
- Oversee all hotel operations to ensure efficient performance and exceptional guest satisfaction.
- Develop and implement operational strategies, policies, and procedures to achieve business objectives.
- Lead and supervise department heads, ensuring effective communication and collaboration across all departments.
- Monitor financial performance, including budgeting, cost control, revenue generation, and profitability.
- Ensure compliance with company policies, hospitality standards, and local regulations.
- Build and maintain strong relationships with guests, business partners, vendors, and government authorities.
- Review operational reports and analyze key performance indicators (KPIs) to improve overall hotel performance.
- Resolve major guest complaints and operational issues in a timely and professional manner.
- Drive employee engagement, performance management, and talent development initiatives.
- Ensure the hotel maintains high standards of cleanliness, safety, security, and service quality.
- Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field.
- Minimum 5–8 years of management experience in the hospitality industry, with at least 3 years as a Hotel General Manager or Assistant General Manager.
- Strong leadership, decision-making, and problem-solving skills.
- Excellent financial management and budgeting knowledge.
- Strong communication, negotiation, and interpersonal skills.
- Ability to lead multiple departments in a fast-paced environment.
- Good understanding of hotel operations, revenue management, and guest service standards.
- Excellent verbal and written communication skills in English and Bahasa Indonesia.
- Professional appearance with strong customer-oriented mindset.
Навыки
- Мотивация персонала
- Leadership Skills
- Team management
- Английский язык
- Customer Service
- Управление командой
- Финансовое планирование
- Руководство коллективом
- Ресторанный менеджмент
Адрес
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