Front Office Supervisor
Front Office Supervisor
Ташкент, улица Укчи, 1
Описание вакансии
Main responsibilities:
- Take ownership of guest`s complains, requests or inquires when necessary and resolve the issue within the assigned timeframe promptly and completely;
- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards;
- Ensure Team Members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties;
- Ensure pre-arrival planning reports and preparations are done properly, guests’ profiles and bookings are set correctly in the system ;
- Minimum 1 year of experience in a similar or lower position in a 4-5* international chain hotel;
- Positive attitude and good communication skills;
- Ability to work under pressure and meet deadlines;
- Knowledge of PMS OPERA/Fidelio is a must, experience in using of MC Office programs;
- Attractive and competitive salary;
- Full-time employment, according to the schedule;
- Personal and professional development opportunities;
- Convenient office location;
Навыки
- Английский язык
- Team management
- Деловой этикет
Адрес
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