Front Office Administrator (Client Communication Focus)

Position: Front Office Administrator
Location: Tashkent, Mirobad district
Employment Type: Full-time

Role Purpose

Act as the primary point of contact between the organization and its clients, ensuring smooth communication flow and supporting daily operational processes.

Key Responsibilities

Client Communication

• Serve as first point of contact for client inquiries (email, phone, messaging platforms)
• Provide timely and accurate responses
• Coordinate communication between clients and internal teams

Front Office Operations

• Manage incoming requests and visitor flow
• Maintain records of daily interactions and activities
• Ensure proper documentation and tracking

Scheduling & Coordination

• Organize meetings and appointments
• Coordinate internal and external schedules
• Support planning of daily operational activities

Administrative Support

• Maintain internal systems and databases
• Assist in reporting and data tracking
• Support coordination of operational tasks
• Work Environment
• High-paced, multitasking role
• Constant communication with clients and internal teams
• Requires strong prioritization and attention to detail

Requirements

• Fluent English (spoken & written) — mandatory

• Fluency in spoken Russian is a must.

• Experience in administrative / front office / client-facing roles
• Strong communication and organizational skills
• Ability to handle multiple tasks simultaneously

Advantage

• Experience in international environment
• Experience in service-oriented industries (hospitality, education, corporate services)