Sales executive (коммерческий представитель отеля)

Summary

Oversee and implement all sales activities for a specific area of responsibility or market segment(s), including developing new accounts, maintaining existing accounts and implementation of sales strategies. This position reports to the Director of Sales and Marketing.

Core work activities

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• Responsible for corporate and social events sales and handling.
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
• Identify new markets and business opportunities and increase sales.
• Represent Hotel in various events and exhibitions.
• Implements all sales action plans related to the market areas.
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
• Able to provide quick and timely responses, immediate communication to the properties, develop professional long-term business relationships.
• Always provide the highest quality of service to the customer.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. generating proposal, agreements, customer correspondence).
• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotel.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the salesperson.
• Assess additional training needs based on data gathered and interaction with sales team from property visits.
• Attending all department and hotel meetings, as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Closely following up on all business leads within a 24-hour response timeline to clients.
• Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers.

Requirements:

• Bachelor’s Degree in sales & marketing or related field, and 1-2 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting.
• Must speak fluent English. Other languages preferred.

• Ability to handle sensitive, confidential information discreetly and professionally
• Ability to work independently
• Excellent verbal and written communication skills
• Strong detail orientation: ability to set priorities, manage time, multi-task and meet deadlines
• Ability to quickly learn and accurately administer complex processes
• Strong ability to track actions and follow through on processes
• Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment
• Excellent computer skills; proficiency with Microsoft Office (Outlook, Word, Excel)
• Excellent problem-solving skills, including the ability to problem solve without direct supervision

Conditions:

• Official employment according to the labor code of the Republic Uzbekistan
• Opportunities for professional and career growth in international hospitality environment
• Free Marriott Brand Trainings, free access to Marriott online university
• Special Staff and Friends & Family Room rates in Marriott Hotels all over the world
• Free meals in Team Member Restaurant

We thank all Applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.