Head of Payments (Argentina)

Purpose of the Role

Argentina is one of the most restricted and operationally complex payment markets in LATAM.
Strict currency controls (CEPO). Card limitations. Heavy reliance on local cash-based and A2A methods.

The purpose of this role is clear:
users in Argentina must always be able to deposit and withdraw funds using convenient local payment methods.

If a user in Argentina cannot deposit funds using a method that works for them, this is not a market issue.
It is a payments failure.

1. Argentina Payment Architecture

• Design multi-method / multi-PSP payment schemes.

• Build fallback scenarios for failures of key methods such as Rapipago and PagoFácil.

• Balance UX simplicity, processing speed, and risk exposure.

2. PSPs and Banks

• Own relationships with local PSPs and aggregators.

• Rapidly rotate providers when performance degrades.

• Control limits, caps, and payout delays.

3. Performance and Stability

• Success rates across all key methods.

• Real deposit coverage across the market.

• Time-to-Credit and Time-to-Withdrawal.

• Hands-on management of pending and failed transactions.

4. Currency and Regulatory Risk

• Operate under CEPO restrictions.

• Work closely with Risk, Fraud, and Compliance teams.

• Navigate grey areas and acceptable operational trade-offs.

5. Operational Readiness

• Design and execute anti-crisis scenarios.

• Support Customer Support during mass payment incidents.

• Direct communication with Product and Tech teams.

• Deposit Success Rate across key payment methods.

• Coverage (% of players with at least one working method).

• Uptime of local payment methods.

• Time-to-Recovery after blockings.

• GGR uplift driven by payment improvements.

Must-Have:

• Proven hands-on payments experience in Argentina.

• Practical experience with Rapipago, PagoFácil, and Mercado Pago.

• Strong understanding of CBU, CVU, and Transferencias 3.0.

• Background in high-risk industries.

• Willingness and ability to operate in an unstable environment.

Strong Plus:

• Existing contacts with local PSPs.

• Broader LATAM experience (Brazil, Chile, Peru).

• Proven cases of restoring payment flows after blockings.

• You have only worked with card payments or SEPA.

• You have no experience with cash-based methods.

• You avoid non-standard or unconventional solutions.

What We Offer:

• One of the largest and highest-volume markets in LATAM.

• Full autonomy over payments in the region.

• Direct impact on company revenue.

• Competitive compensation + performance bonuses.

• Minimal bureaucracy. Maximum ownership and accountability.