Flight Operations Technical Writer

The company is being built from the ground up. We are looking for a specialist to prepare, edit and manage the operational documentation of the Flight Operations Department, including the Operations Manual (OM-A).

Responsibilities

• Prepare, edit and update the Operations Manual (OM-A, OM-B, OM-C, OM-D) and other Flight Operations documents
• Develop procedures, instructions, checklists and other operational documents in accordance with the Aviation Rules of the Republic of Kazakhstan and ICAO standards
• Ensure documentation complies with the company's documentation procedures before publication
• Manage the document lifecycle and coordinate updates across departments
• Prepare Flight Operations documentation for operator certification (AOC) together with department heads
• Collect and structure information from Flight Operations specialists and related departments, and coordinate document texts for approval
• Ensure a consistent style and structure across documentation, and control terminology and consistency between documents
• Maintain version control, revision records and the list of effective document revisions
• Prepare documents for interaction with the Civil Aviation Committee of the Ministry of Transport of the RK
• Monitor changes in the legislation of the Republic of Kazakhstan and ICAO requirements, and prepare amendments to documentation accordingly
• Liaise with the Quality Assurance, Safety Management (SMS) and other departments on documentation matters

Qualification Requirements

• Higher education (aviation, engineering, technical writing, or linguistics with relevant professional experience)
• At least 3 years of work experience in civil aviation — mandatory
• Experience in preparing, editing or updating aviation documentation (manuals, procedures, instructions, checklists)
• Experience in managing document lifecycle and coordinating updates across departments
• Knowledge of the structure and content of the Operations Manual (OM) and the Aviation Rules of the Republic of Kazakhstan
• Understanding of flight operations processes: flight operations, crew training, flight dispatch support
• Skills in structuring technical information and managing document changes
• Confident user of MS Office (Word, Excel); experience with document management systems
• Kazakh and Russian — fluent
• English — B2 or higher (work with aircraft manufacturers' documentation and international standards); C1 will be an advantage
• Knowledge of applicable ICAO Annexes (in particular, Annex 6) will be an advantage
• Experience in a cargo airline and in preparing documents for AOC certification will be an advantage
• Experience in start-up companies and preparing documents from scratch will be an advantage