Duty Manager, Cargo Operations

Founded in 1935, Almaty International Airport is the largest air gateway in Kazakhstan and, since 2020, has been part of TAV Airports, a member of the Groupe ADP – the world’s leading airport management platform operating in 29 countries.

Our mission – connecting CIS countries to the world through a seamless, world-class travel experience.

Our vision – by 2030, to become Asia’s most desired gateway with the largest number of destinations in Central Asia, delivering innovative travel and cargo experience, and driving sustainable growth for local communities.

Our values – Safety & Responsibility, Customer & People Centricity, Innovation & Agility, Collaboration & Transparency, Excellence & Passion.

We are committed to operational excellence, customer satisfaction, and continuous innovation, while upholding the highest standards of safety, sustainability, and service quality.

Key Responsibilities:

• Improve work productivity and continuously develop professional skills and qualifications for the effective performance of job duties
• Organize the work and ensure effective interaction of the department’s operational unit
• Coordinate the activities of the Cargo Transportation Department with other airport departments
• Monitor the proper storage of cargo, including dangerous goods, in accordance with ICAO requirements and standards

Qualifications Requirements:

• Higher specialized or technical education
• At least 3 years of experience in air transport operations
• Knowledge of industry legislation and regulatory requirements
• Knowledge of the fundamentals of financial management, administration, and business operations
• Understanding of the department’s business processes and development strategy
• Fluency in Kazakh and Russian; English at B2 level or above

What do we offer?

• Employment in accordance with the Labor Code of the Republic of Kazakhstan.
• Office location - Almaty International Airport.
• Working hours from 8.00 to 17.00, lunch break from 12.00 to 13.00.
• Annual paid leave of 24 calendar days (1 paid day-off for birthday after 1 year of employment).
• Annual bonuses on performance results, annual salary indexation.
• Voluntary Medical Insurance (after probation period).
• Hybrid work (up to 5 days from home per month upon Line Manager's approval).
• Corporate meals.
• Shuttle bus.
• Trainings, e-Learning Academy.
• Trade Union benefits.

ALA ensures equal opportunities for every applicant, excluding any form of discrimination based on: race, color, gender, religion, language, marital status, sexual orientation, political opinion, ethnicity, health, disability, family obligations, trade union activity, or age.

Join our team today and become a vital part of our global airport family, comprising dedicated professionals who work together to ensure a future of seamless travel experiences!