Логист (customer service)

We are looking for a Logistics specialist (customer service).

It`s maternity leave position.

Responsibilities:

• Process customers’ orders and payments (in the local systems and sending to Customer service dpt. And Warehouse for invoicing, follow-up on orders, track shipments and make sure the goods are delivered like requested and promised);
• Monitor shipments and report stock situation;
• Monitor, control and coordinate “picking lots” process between Customer service dpt. And Warehouse
• Carry out inventory counts and reporting;
• Maintain customers and commission profiles database;
• Perform administrative and clerical duties in support of effective Logistics operation;
• Handle product return for damaged/expired products as well as missing or surplus products;
• Organize and maintain the ordering, supply, warehousing and delivery process to ensure product availability ATP;
• Track products close to expiring at distributors and coordinate destruction and compensations or product replenishment to distributors;
• Process Credit Memos / Notes with explanation and support with proper documents.

Requirements:

• University degree;
• From 1-year experience in Logistics (customer service);
• Strong computer skills: Windows, Excel, Word;
• Intermediate English (spoken);
• Fluent Uzbek and Russian;
• Good communication skills, open and honest;
• Accurate, attentive to the details