IT Specialist

Who we are

JustMarkets is a leading global multi-asset broker, committed to providing exceptional trading experiences for clients in over 160 countries.

Since our start in 2012, we've focused on making customer satisfaction and transparency our top priorities, committed to revolutionising and innovating the trading industry.

We aim to be the world's most customer-centric broker, where everyone can trade and invest in a simple and transparent way.

The mission of JustMarkets is to create a convenient and transparent trading environment where everyone can reach their full investment potential. We strive to offer superior spreads, execution, service.

Who we are looking for

We’re looking for an experienced System Administrator to join our team in Kuala Lumpur. If you enjoy solving technical challenges, supporting users, and working in a dynamic environment — we’d love to hear from you.

We offer the option to start remotely, with relocation after successfully completing the trial period.

What You’ll Do

• Manage incoming tickets and prioritize tasks to ensure timely resolution
• Provide user support (on-site and remote), troubleshooting technical issues
• Perform regular system and application updates
• Procure IT equipment and conduct audits to ensure compliance with company standards
• Maintain office hardware and provide ongoing user support
• Monitor and manage backup systems, antivirus software, and security tools
• Use network diagnostic tools to resolve connectivity issues
• Implement and maintain network security (firewalls, VPNs, intrusion detection systems)

What We’re Looking For

• 4+ years of experience as a System Administrator (MacOS-focused)
• Experience supporting VoIP systems
• Hands-on experience with tools like Mattermost, Slack, or similar
• Strong knowledge of backup systems and antivirus solutions
• Familiarity with network monitoring and diagnostic tools
• Proficiency with email platforms (Outlook, Gmail, etc.)
• Experience managing office IT infrastructure and hardware
• Solid understanding of network security best practices
• Strong communication skills and good English (required)
• Ability to work independently and prioritize effectively
• Good English is a must

Nice to Have

• Experience with Atlassian tools, CRM, or HRM systems
• Linux administration experience
• Experience with ticketing systems (Jira, ServiceNow, ServiceDesk)

What We Offer

• 16 days of paid vacation
• 14 days of paid sick leave
• 11 public holidays
• Medical insurance
• Dental expense reimbursement
• Parking and commuting reimbursement
• Professional development budget
• Language learning budget
• Wellness budget (gym, sports, etc.)