Executive Housekeeping

Type of business: Luxury Hospitality & Resort Management

Job overview: To lead the housekeeping department in delivering impeccable cleanliness, elevated service standards, and an outstanding luxury guest experience.

Обязанности:

• Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective service delivery;
• Develop and implement cleaning schedules, procedures, and standards to maintain cleanliness and hygiene;
• Monitor the quality of work performed by housekeeping staff and provide ongoing training and development;
• Manage inventory and procurement of cleaning supplies, linens, and equipment;
• Ensure compliance with health and safety regulations and hotel policies;
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure standards are met;
• Handle guest complaints related to housekeeping issues promptly and professionally;
• Collaborate with other departments to coordinate maintenance, repairs, and special cleaning projects;
• Prepare reports on housekeeping operations, staffing, and expenses for management review;
• Lead initiatives to improve guest satisfaction and operational efficiency.

• High school or equivalent education required. Bachelor’s degree preferred;
• Must have at least 3 - 6 years’ experience in the luxury hospitality industry. More experience preferred;
• Have a thorough knowledge of Housekeeping and Laundry Operation;
• Basic computer skills;
• Able to read and write excellent English, Russian and preferably another language;
• Communication skills; Organisational skills; Problem solving skills;
• Information system knowledge;
• Guest focus;
• Appearance: Confident, well-groomed and dressed in a business smart manner;
• Personality: Warm, welcoming, smiling and pleasant;
• Act with integrity;
• Exhibit self-confidence; Make sound decisions; Take initiative.

- A chance to work at one of the most iconic luxury hospitality developments in Uzbekistan.

- Dynamic work environment with an international team.

- Competitive salary package and benefits.

- Irregular working hours expected.