Operations Specialist

We are seeking a highly organized and proactive Operations Specialist to support the CRHO and ensure an effective operational rhythm across the Ride Hailing division. The role blends executive support, business operations, and cross-functional coordination, enabling efficient decision-making and smooth daily workflows in a fast-paced, international environment.

Responsibilities

Executive & Business Support

• Calendar management, including scheduling, prioritization, and coordination of online/offline meetings.
• Full coordination of complex international business trips.
• Preparation and processing of travel and expense reports; tracking payments and approvals.
• Execution of administrative tasks to support executive operations.
• Maintaining communication with external partners, including schedule coordination and follow-ups.
• Сollecting and organizing receipts, preparing and submitting claims, monitoring statuses, and coordinating with providers.

Business Rhythm Support

• Cross-functional coordination with Operations, HR, Communications, Finance, Legal, and other teams.
• Gathering and preparing data and materials for internal meetings, business reviews, management boards, and CEO sessions.
• Monitoring key projects, deliverables, and deadlines; preparing regular status updates.
• Preparing and reviewing presentations, documents, and meeting minutes.
• Supporting division-wide communication, including weekly syncs, follow-ups, and information flow.
• Assisting in planning strategic sessions, business reviews, and offsites.
• Supporting internal event planning and organization.

Requirements

Education & Background

• Bachelor’s degree in Business Administration, Management, Communications, or a related field.
• 5–7 years of experience in executive support, business support, or operations roles, ideally in international or fast-paced, high-growth organizations.
• Proven experience supporting senior executives (C-level or VP-level) and coordinating across multiple time zones and cross-functional teams.

Technical Skills

• Advanced proficiency in MS Office / Google Workspace (Docs, Sheets, Slides, Calendar).
• Experience with travel and expense management systems (e.g., Concur, SAP, Expensify, Zoho, or similar).
• Familiarity with task management and collaboration tools (e.g., Notion, Asana, Trello, Slack, MS Teams).
• Ability to manage data tracking, reporting tools, and prepare materials for internal coordination and meeting support.
• English language proficiency at B2 level or higher.

Workstyle & Availability

• Readiness to work across multiple time zones and adapt to changing schedule needs.
• Flexibility to align working hours with near-European time zones on a regular basis.
• Ability to operate in a dynamic, fast-paced environment with shifting priorities.

Conditions

• Stable salary, official employment.
• Health insurance.
• Hybrid work mode and flexible schedule.
• Access to professional counseling services including psychological, financial, and legal support.
• Discount club membership.
• Diverse internal training programs.
• Partially or fully paid additional training courses.
• All necessary work equipment.