Head of Business Development / Telecom / Relocation to Armenia

ABOUT UCOM

Ucom is the Speedtest Award™ winning fastest fixed and mobile services provider in

Armenia. The company is the absolute leader in the IPTV and fixed internet market in

Armenia and occupies a key position in the local mobile internet market. This is testified by

Ookla®, the global leader in internet testing and analysis, which has awarded Ucom the

“The Fastest Mobile Internet in Armenia 2017” Speedtest Award™ and “The Fastest

Fixedline Network in Armenia 2021” award based on the analysis of Speedtest

Intelligence® data. In 2022, Ookla® awarded Ucom both “The Fastest Fixed Network in Armenia 2022” and “The Fastest Mobile Network in Armenia 2022” awards, which is the best assessment of the 1400 employees’ joint efforts, not only on the scale of the Armenian market, but also on the regional and CIS countries’ levels.

With the new Executive Management team, which holds extensive international expertise, Ucom is experiencing a new level of growth. With a new business strategy, ambitious new goals have been set for the Commercial department teams to become absolute leaders in all their products/services, pioneering in offering innovative products and improving the quality of current services.

Ucom is determined to meet the future demands of our customers with greater efficiency, readiness, and agility, creating a new type of user experience for everyone. Therefore, in collaboration with Ericsson, Nokia, and MediaKind, Ucom has started a modernization project of its mobile network since 2023 to enhance and upscale the quality of its products/services.

UCOM WORK CULTURE

• Ambitious – We aim high. We are determined and ambitious about our work, always delivering the very best for our viewers.
• Customer-oriented – We aim to meet the new expectations of our most demanding customers in a very competitive market. We closely cooperate with them to find out their requirements.
• Collaborative – We achieve together. We create strong partnerships based on trust and respect.
• Supportive – We grow together. We learn from each other and share knowledge to inspire and achieve common goals.
• Innovation – We strive towards innovation internally and externally to influence the brand in the market and create pull for creative talent.

ABOUT THE ROLE

This is a key strategic role in developing and implementing marketing strategies to boost business growth. The Head of Business Development is accountable for driving brand awareness, customer acquisition, and revenue growth through effective marketing initiatives. The ideal candidate will have a deep understanding of the telecommunications industry, exceptional analytical skills, and a proven track record in business planning and marketing communication, specifically as an expert in the Mass Segment (Mobile/Fixed/FMC (B2B/B2C)).

Team Structure: Mass Segment (Mobile/Fixed/FMC (B2B/B2C)), TV Services & Content Division, VAS and Analytics.

Key Responsibilities:

Strategy Development and Business Planning:

• Develop and implement strategic plans to drive growth and profitability across mobile, fixed/FMC, TV, and digital business lines.
• Conduct market analysis to identify trends, opportunities, and threats, ensuring the company remains competitive.
• Collaborate with senior management to align business development strategies with overall company goals.

Business Growth:

• Drive revenue growth through innovative business development initiatives.
• Identify and pursue new business opportunities, partnerships, and market expansions.
• Develop pricing strategies and business models to maximize revenue and market share.

Product Development:

• Lead the development and enhancement of products and services across the business lines.
• Work closely with IT and technical teams to ensure products meet market demands and customer needs.
• Oversee the product lifecycle from concept to launch and post-launch analysis.

Analytics:

• Utilize data analytics to inform business decisions, measure performance, and identify areas for improvement.

Competitive Performance:

• Monitor and analyze competitor activities and market positioning. o Develop strategies to outperform competitors and enhance the company’s market position.
• Implement initiatives to increase customer acquisition, retention, and satisfaction.

Leadership and Collaboration:

• Lead and mentor a high-performing business development team.
• Foster a collaborative environment with cross-functional teams, including sales, IT, technical, finance, and operations.

KNOWLEDGE/SOFT SKILLS

• Education: A suitable candidate will have a master’s degree in Business Administration, Economics, Product/Marketing Management, or an equivalent in working experience.
• Experience: Leadership role in telecommunications, preferably in the Mass Segment (Fixed/FMC) across fast-paced, constantly changing environments, complex/matrix leadership style.
• Leadership/People Skills: As the Head of Products, Growth, and Operations, the candidate will demonstrate strong leadership skills with an ability to move their peers as well as juniors and have them follow a common vision. Great leadership should further be coupled with excellent people skills.
• Strategic Vision: Ability to create and execute long-term business plans.
• Integrity and Vision: Future-oriented visionary, a person with high integrity, consistent in their work, and with clear and practical values. The ideal candidate is an inspiration for the team, especially during crisis management and delivering within tight deadlines to effectively lead the product management team even in times of uncertainty.
• Communication Skills: Excellent communication skills are a must for this position, allowing collaboration and communication across the different layers of the team and cross-functionally.
• Analytical Skills: The candidate should demonstrate a high level of analytical and quantitative skills. They should possess the ability to use information/data and various metrics to develop an informed and factual business case.
• Results-Driven: Focus on achieving measurable outcomes and driving business growth.