Key User Manager/Key Account Manager

Job Description

• Responsibility for dealing with dealers (turnover, gross margin), the main specialization of which is direct sales within the territorial area of responsibility.
• Support and development of dealers, in whose structure there are direct sales within the territorial area of responsibility.
• Direct (personal) cooperation with the top 5% of the final professional consumers within the territorial area of responsibility (large professional end-users and projects).
• Analysis and management of key professional users and projects (collection / information systematization, establishment of direct contact, capacity assessment, demand analysis, project management, infrastructure organization, database update, application analysis, instrument park analysis, etc.).
• Management and support of specialized dealers. Control over the provision of additional services (logistics, the "first line" of technical support, finance, post-sales service).
• Organization of training of representatives of the direct sales department (coaching, joint visits, direct sales methodology).
• Initiate the creation of direct sales departments at dealers, planning and supporting their activities, training and recruitment assistance, setting up work systems, reporting, monitoring and improving efficiency.
• Development and sale of additional services (replacement fund, leasing, full / extended warranty, repair 24 hours, etc.).
• Gather information on competitors, the market, trends on the needs of key end-professional consumers, the required solutions, application areas and the development of measures to increase share in the market.
• Providing interaction and support in cross-selling with other departments.
• Implementation of central marketing activities within the key professional end-users.
• Responsibility for working out the assortment and services for key professional end users, in accordance with their tasks and needs.
• Planning and self-demonstration of power tools and accessories for end-users.
• Increase in the representation and popularity of the brand in the sphere of secondary and higher vocational education.
• Conducting the project "Education".
• Implementation of service orders of his immediate supervisor and direct superiors.
• Making reports and statistics in accordance with the requirements of internal reporting.

Qualifications:

• At least 3 years of experience in relevant position in Central Asia region.

• Independent in conducting commercial presentations.

• High sales and negotiation skills.

• Readiness for business trips.

• Strong goal and target orientation.

• Knowledge and experience in Construction will be assessed as advantage.

• Driving license, category B.

• fluent English and Russian language.

Сonditions:

• 28 days paid annual leave.

• Additional health insurance after probation period.

• Food compensation.

• Mobile calls compensation.

• Company car.

• Flexible working time.

• Possibility of home office.

• Employee discounts for company products and services.