Client Success Manager (Uzbekistan Market)

Evido is a leading marketing and adtech company specializing in providing advanced and efficient marketing solutions across multiple platforms, including Meta, TikTok, and Telegram.
We help high-potential markets grow faster by adopting innovative strategies, data-driven approaches, and scalable solutions.

We are looking for a Client Success Manager who will support and grow our client base in Uzbekistan.
This is a great opportunity to start or continue your career in AdTech, working hands-on with clients and advertising platforms while learning from a strong, experienced team.

Key Responsibilities

• Manage an assigned client portfolio across the full post-contract lifecycle: onboarding, account setup, launching the first campaigns, and helping clients reach a stable, regular spend

• Support clients with setting up and running their ad accounts: Meta / TikTok / Telegram Ads / Google Ads

• Monitor client accounts — tracking blocks and spend limits, and reacting quickly to any disruptions

• Liaise with Meta, TikTok, and Google Ads support teams to resolve client issues (unblocking accounts, raising spend limits, technical tickets)

• Coordinate with internal teams (Product, Support, Finance) to resolve client needs

• Handle incoming client requests via live chat and Telegram bot, prioritize by urgency, and escalate cases that need manual intervention

• Focus on client retention and growth: identify growth opportunities within client ad accounts and propose additional platforms or budget increases (upsell)

• Track clients' commercial terms — postpay limits, guaranteed minimum payments, and currency risk on multi-regional contracts

• Prepare regular spend and performance reports (Meta / Telegram Ads / Google Ads) and hold periodic check-ins with key clients

Requirements

• Language skills: Uzbek (native or fluent)i; English (B2 level or above); Russian (C1/C2)

• Genuine interest in digital/AdTech and a desire to grow within Client Success

• 1-2+ year of experience in digital, advertising, or client service, with a basic understanding of how digital advertising works

• Experience in a digital agency, AdTech company, advertising platform, or on the advertiser side

• Understanding of how ad account infrastructure works (Business Manager, TikTok Business Center, Google Ads MCC, credit lines, billing)

• Confidence with Excel/Google Sheets and AI tools (ChatGPT, Claude) for analytics and spend reporting

What We Offer

• Remote work, with the flexibility to organize your day around it

• Room to grow personally and professionally within a fast-growing international company

• Competitive compensation

• Close collaboration with the product team and company leadership, giving you visibility into every part of the business

• Hands-on exposure to the world's leading advertising platforms — Meta, TikTok, Google, and Telegram

• A friendly, modern environment that encourages initiative and growth