Supervisor of HR Administration

Founded in 1935, Almaty International Airport is the largest air gateway in Kazakhstan and, since 2020, has been part of TAV Airports, a member of the Groupe ADP – the world’s leading airport management platform operating in 29 countries.

Our mission – connecting CIS countries to the world through a seamless, world-class travel experience.

Our vision – by 2030, to become Asia’s most desired gateway with the largest number of destinations in Central Asia, delivering innovative travel and cargo experience, and driving sustainable growth for local communities.

Our values – Safety & Responsibility, Customer & People Centricity, Innovation & Agility, Collaboration & Transparency, Excellence & Passion.

We are committed to operational excellence, customer satisfaction, and continuous innovation, while upholding the highest standards of safety, sustainability, and service quality.

KEY RESPONSIBILITIES:

• Excellent knowledge of the Labor Code of the Republic of Kazakhstan and other applicable employment legislation; ensure full legal compliance of all HR processes and personnel actions.
• Interpret labor legislation and provide expert guidance to managers and employees on HR-related matters.
• Manage and lead the HR Operations team, ensuring high-quality service delivery, task prioritization, and continuous team development.
• Coach, mentor, and support HR specialists and people managers in employee lifecycle processes, employee relations, disciplinary actions, and conflict resolution.
• Build strong relationships with employees and managers, providing timely HR support and fostering a positive employee experience.
• Oversee personnel administration for both national and expatriate employees, including hiring, transfers, promotions, status changes, and terminations, ensuring accuracy and legal compliance.
• Work with HRIS platforms (Oracle, Enbek.kz, and other HR systems) to maintain accurate employee data and optimize HR processes.
• Analyze existing HR processes, identify improvement opportunities, and implement best practices to increase efficiency and compliance.
• Develop, update, and implement HR policies, procedures, instructions, and internal standards.
• Evaluate current HR systems, identify organizational needs, and participate in the implementation of new HR technologies and digital solutions.
• Partner with department managers to develop, review, and maintain accurate job descriptions and establish a regular review process.
• Prepare and analyze HR reports for local authorities, management, and Head Office HR, ensuring timely and accurate reporting.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree
• Minimum 4 years of HR Administration Manager/HR Business Partner/Generalist experience across a range of competencies
• Good knowledge of Labor legislation.
• HR admin procedures automation experience.
• HR admin practice on the production site.
• Proven ability to manage team of 5-10 people.
• Demonstrated experience leading HR division through strategic and transactional change
• Demonstrated initiative in determining new or modifying existing HR policies and procedures and effectively communicating them to staff
• Excellent verbal and written communications skills, including editing skills with meticulous attention to detail
• Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists
• Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters
• Experience with employee relations
• Experience with Microsoft Office programs and/or other HRIS software preferred
• English language fluency is a must

WHAT DO WE OFFER:

• Employment in accordance with the Labor Code of the Republic of Kazakhstan
• Office location - Almaty International Airport, Mailin St. 42
• Work schedule 5 days per week, working hours from 8.00 to 17.00 (lunch break from 12.00 to 13.00)
• Free lunches
• Hybrid work (working from home up till 5 days per month upon Line Manager's approval)
• Annual paid leave of 24 calendar days (+1 day for birthday after 1 year employment)
• Annual bonuses on performance results
• Medical Insurance after Probation period
• Shuttle bus (13 routes)
• Trainings, e-Learning Academy, and other online/offline platforms

Almaty International Airport ensures equal opportunities for every applicant, excluding any form of discrimination based on: race, color, gender, religion, language, marital status, orientation, political opinion, ethnicity, health, disability, family obligations, trade union activity, or age.

Join our team today and become a vital part of our global airport family, comprising dedicated professionals who work together to ensure a future of seamless travel experiences!