Chief Operating Officer (COO) in Dubai, UAE

About Company

Carpet Pro is a fast-growing home services company operating in the UAE since 2019.

A few things worth knowing about us:

• Since launching in 2019, we have become one of the leaders in the UAE by service volume in some of our lines of business.

• We have been growing actively across all of our services and adding new ones.

• We are a stable and rapidly evolving company that maintains a high degree of agility, adaptability, and speed in turning ideas into action.

About the role

• We are looking for a COO who will work hand-in-hand with our CEO to manage day-to-day operations and drive long-term growth.

• This role is ideal for someone who enjoys combining strategic thinking with hands-on operational execution in a scaling business.

• You will oversee Operations, Finance, IT, B2B Sales, and Customer Service. Depending on your background, some functions may initially be co-owned with the CEO or existing leadership team.

What you'll do

• Own day-to-day execution across core business functions through your leadership team

• Drive operational excellence, scalability, and service consistency

• Build and monitor performance systems (KPIs, dashboards, accountability loops)

• Own financial performance together with Finance (P&L, margins, unit economics)

• Translate strategy into execution plans across departments

• Develop a high-performance, accountable management layer

Who you are

We are looking for someone who builds systems, brings structure, and drives measurable business results in fast-moving environments.

There is more than one path to this role — here are a few that could work:

Ops / growth background: Experience as an Operations lead, Growth Officer, or similar role — as long as you have a strong command of financial metrics and data-driven decision-making.

Finance background: 3–4 years in financial advisory or audit, followed by an in-house leadership role where you built or optimized business processes.

In either case, you must have:

• Strong analytical skills — you work comfortably with numbers, KPIs, and complex datasets

• Solid financial literacy — you understand P&L, unit economics, and can hold teams accountable for financial results

• Leadership experience — you have owned a meaningful area of a business and driven results

• Experience managing cross-functional teams in a fast-growing or operationally intensive business (service, logistics, retail, etc.)

• Comfort operating in high-growth, partially unstructured environments

• Strong execution focus — you are hands-on, delivery-oriented, and not purely strategic

• Ability to bring structure and prioritization into operational complexity

• Practical, data-driven decision-making mindset

• Willingness to relocate to Dubai

• Availability for full-time, in-office work (remote is not an option)

• Fluency in English

What we offer

• Work visa sponsorship & full compliance with UAE labor law

• Basic health insurance

• Competitive salary discussed individually based on your experience

• Real growth opportunities and genuine impact on the business

• Multicultural team from 10+ nationalities