Assistant Store manager
Assistant Store manager
Алматы, Кульджинский тракт, 106
Описание вакансии
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Key Responsibilities
Team Leadership
- Support the Store Manager in managing daily store operations
- Monitor staff performance and ensure task completion
- Assist in training, coaching, and development of Sales Associates
- Foster a positive working environment and maintain team motivation
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Sales & Customer Service
- Drive sales performance through team engagement and effective selling strategies
- Ensure exceptional customer service standards at all times
- Handle customer complaints and resolve service issues professionally
- Support promotional campaigns and loyalty programs
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Store Operations
- Oversee daily operational procedures of the store
- Assist with stock management, replenishment, ordering, and inventory control
- Ensure compliance with visual merchandising and brand presentation standards
- Monitor loss prevention and security procedures
- Prepare reports and support administrative activities
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Requirements
- Diploma or Bachelor’s degree
- 2–4 years of experience in retail management
- Previous experience with international retail brands is an advantage
- Computer literacy and experience with POS systems
- Flexibility to work extended hours during peak business periods
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Strong leadership and people management skills
- Fluent in English and Kazakh; Chinese language proficiency is a plus
- Excellent communication and interpersonal abilities
- Results‑driven mindset with strong focus on achieving targets
- Ability to adapt and perform effectively in a fast‑paced retail environment
- Professional appearance
- Positive attitude and customer‑oriented approach
- High level of responsibility and stress tolerance
