Customs clearance & certification specialist

An International FMCG (food/confectionary) company is looking for Customs clearance & certification specialist, location: Almaty

About the Role:

Join us and become a vital link in keeping our regional supply chain efficient, compliant, and always moving forward.

Main Responsibilities:

As part of our logistics and operations team, you will manage shipment requests from Planning and Customer Service Departments, ensure smooth product movements from our factories and warehouses to markets across the region. Timely and reliable transport arrangements will be part of your daily rhythm, while accurate verification of commercial and transport documentation keeps our supply chain seamless.

Additionally, you’ll stay on top of every international shipment’s journey, always knowing exactly where the cargo is at each stage and ensuring vehicles arrive at destination right on schedule. Guiding the import and export customs clearance process will be a key aspect of your work, along with gathering data for calculating customs duties based on planned import volumes.

Certification processes—whether for products, promotional materials, or packaging—will run under your supervision, and you’ll also play an important role in managing regional insurance cases in line with established procedures. Ensuring the timely preparation and receipt of Certificates of Origin will further support our regional operations.

Collaboration with distributors across the region will keep communication smooth on all customs and certification matters. At the same time, you’ll deliver essential reports on schedule, whether weekly updates, monthly summaries, or insights on customs, insurance cases, and operational delays. And of course, SAP will be one of your key tools for managing deliveries, processing payments, and tracking shipments.

You will be also responsible for organizing and supporting import and export courier shipments

Requirements:

You bring a solid understanding of Incoterms and feel confident navigating the fundamentals of customs clearance processes.

Comfortable communicating in English, you can easily collaborate across markets and teams. Experience with SAP is a plus and will help you hit the ground running, though it's not a must.

Additionally, you’re someone who sets high standards, communicates clearly, and approaches tasks with strong attention to detail. Your structured mindset and ability to stay focused help keep operations smooth and error free.