IT Support Technician (L2)

Job title: IT Support Technician (L2)
Company: Amigo Logistika LLC
Location: Минск, ул. Домбровская, 9
About us: Backup office
Type of contract: Full-time, 8 hours per day
Work format: Hybrid
Experience: 2 years

Job description
You will be the key point of contact for troubleshooting IT and technical issues, ensuring the operational continuity of our teams.

Key Responsibilities
- Documentation: Document solutions and procedures within our ticketing system.
- Software Management: Install, configure, and maintain corporate software.
- User Management: Manage user onboarding, offboarding, and access permissions.
- Support: Provide remote technical support for hardware, software, and network incidents.

Requirements
- Experience: Minimum of 2 years of experience in Technical Support or Helpdesk.
- Language: English level B2 or higher, with fluent oral conversation skills (essential).
- Technical Knowledge: Proficiency in Windows systems, Microsoft 365, and networking.
- Availability: Availability to work 24/7 when required.
- Work Model: Hybrid
- Will be valued: Knowledge of Microsoft Dynamics 365 Business Central.

Conditions and Benefits
- Salary: 2500-3000 BYN before taxes
- Opportunities for professional development and ongoing training.
- Dynamic and collaborative work environment.
- Office within walking distance of the metro.

Link to the vacancy in gsz.gov.by: https://gsz.gov.by/registration/employer/vacancy/1834361/detail-public/