Concrete Technical Service Specialist

Responsibilities

• Providing an expert technical support to customers, contractors, and applicators directly at construction sites. Managing and resolving complex technical challenges in the field.
• Developing and optimizing concrete mix designs tailored to specific customer requirements and local materials.
• Investigating customer problems, complaints and product performance issues promptly and efficiently.
• Supporting the sales team by conducting product sampling, demonstrations, and trials at customer sites. Providing the technical knowledge needed to follow up on projects and specifications.
• Organizing and conducting professional product presentations, seminars, and hands-on training sessions for customers, applicators, and internal teams.
• Staying updated on local market trends, construction standards, and competitor activities.

Your expertise - Our strength

• Education: Bachelor’s degree or higher in Civil Engineering, Chemistry, Material Science, Chemical Engineering, or a related field.
• Experience: Minimum of 3-5 years of hands-on experience in the construction chemicals industry, with a deep focus on concrete or concrete admixtures and related products.
• Problem-Solving: Solution-oriented approach.
• Collaboration: Builds and maintains internal and external networks.
• Organization – Ability to work independently with minimal supervision, manage multiple tasks, and maintain a positive, improvement-focused attitude.
• Language Skills: Kazakh and Russian are mandatory, English is preferred.
• Technical Skills: Profound knowledge of concrete technology, mix design, and troubleshooting.

• График работы: 5/2 (по согласованию с руководителем — с 08:00 до 17:00 или с 09:00 до 18:00);

• Премия по итогам полугодия за результаты работы;

• Корпоративный мобильный телефон и компенсация расходов на мобильную связь;

• Компенсация питания;

• Медицинская страховка для сотрудника и ближайших членов семьи;

• Страхование от несчастных случаев 24/7;

• Больничный лист оплачивается в размере 100%;

• Ежегодный оплачиваемый отпуск — 28 календарных дней;

• Материальная помощь при значимых жизненных событиях (рождение ребёнка, семейные обстоятельства и др.).