Senior Specialist HR Services

Purpose & Overall Relevance for the Organization:

Global Business Services (GBS) serves as a key enabler of adidas’ global operations, delivering integrated services across Finance, Procurement, Human Resources, Sales Operations, and Supply Chain Management. By fostering cross-functional and cross-market collaboration, GBS drives a seamless experience for employees, consumers, and stakeholders worldwide.

With a strong focus on operational excellence and consistent execution, GBS is powered by a diverse and high-performing team united by a passion for the brand and a commitment to continuous improvement. This structure allows business partners to remain focused on strategic priorities while supporting adidas’ mission to be the best sports brand in the world.

In this role, you will be responsible for delivering end-to-end HR services and operations In Kazakhstan. You will ensure the effective coordination and execution of HR processes, including HR service delivery and employee benefits administration, while maintaining high standards of operational excellence.

You will play a key role in ensuring full compliance with local labour laws and regulations, as well as internal policies and procedures, mitigating risk and promoting best practices in HR operations.

Key Responsibilities:

• Perform general administration within the HR Services team for all defined processes, tools and programs and processes.
• Perform Hire to retire tasks with the defined SLA.
• Maintain HR records and personnel documentation using systems such as SAP HR, 1C, SuccessFactors, Enbek, and Navision.
• Manage employee lifecycle processes: hiring, transfers, terminations, leave, and sick leave in compliance with labor laws.
• Prepare, review, and control HR documents (contracts, orders, personnel files, employment records).
• Maintain employee files, employment record books, and ensure proper archiving of documents.
• Register employment contracts and updates in government systems within required deadlines.
• Handle employee requests (certificates, document copies) and respond to internal inquiries.
• Support disciplinary processes, including documentation and complex termination cases.
• Input and verify payroll-related data (allowances, deductions, compensations).
• Conduct payroll data checks during month-end periods, identify discrepancies, and report issues.
• Prepare regular HR reports and maintain compliance with statutory requirements.
• Ensure compliance with labor and migration legislation.
• Monitor HR processes, conduct audits, and improve efficiency.
• Support employee retention, scheduling optimization, and workforce planning.
• Execute tasks in a timely manner and maintain confidentiality of employee data.
• Communicate HR updates and ensure adherence to company policies.

Key Relationships:

• adidas employees
• HRBPs
• Talent Acquisition
• Rewards team
• Payroll team
• 3rd Party Vendors
• Finance

Knowledge, Skills, and Abilities:

• High level of responsibility and accountability
• Results-oriented mindset

Requisite Education and Experience / Minimum Qualifications:

• Minimum 3 years working experience in the respective area
• Mandatory knowledge of 1C ZUP (HR and payroll system)
• Strong knowledge of the Labor Code of the Republic of Kazakhstan
• Proficiency in English (mandatory)
• Knowledge of SAP is an advantage
• International work experience is preferred
• Experience working with migration authorities (visa processing)
• Experience interacting with government labor inspection authorities
• Experience in personnel document archiving and records management
• Experience supporting payroll closing processes
• Experience working with shift schedules