Account Manager (UK market)

The customer is an international IT company specializing in software development, mobile applications, and web development for various industries. The company offers a wide range of services, including custom software development, IT consulting, project management, DevOps, support, and maintenance.

With offices in the USA, Europe, and the UK, the customer has established itself as a reliable technology partner on a global scale. The company collaborates with clients from diverse sectors such as financial services, healthcare, logistics, media and entertainment, telecommunications, and more.

​​​​​​​Responsibilities:
- Development and implementation of client growth strategies.
- Expansion of existing clients, development of new domains and regions.
- Increasing sales and improving project profitability.
- Identifying opportunities to enhance client relationships and scale the business (upselling/cross-selling).
- PnL control.
- Establishing and maintaining strong long-term partnerships with clients and key stakeholders on the client side.
- Collaborating with the team and key client stakeholders to identify potential business challenges and proposing solutions, as well as implementing and optimizing client-related business processes.
- Managing operational activities for projects.
- Conducting pre-sales activities, developing and presenting solutions to support project growth strategies, and monitoring their outcomes.
- Participating in exhibitions and conferences.
- Holding in-person meetings, organizing and delivering presentations, delegating tasks, and coordinating interdepartmental processes to execute the strategy.
- Contract negotiations and accounts receivable management.

Must-haves:
– Experience in account management and/or customer success management for 1+ years.
- Skills in sales and negotiation techniques.
- Focus on the result and self-management skills.
- Communication skills, stress resistance, high energy, proactivity, and intelligence.
- Strong desire to learn new things and dig into products.
- Systematic thinking, the ability to clearly express your thoughts, and well-bred speech.
– Level of English – Advanced or above.

Nice to have:
– Knowledge of the IT industry and key processes.
– Experience creating and implementing account development plans and strategies.

Reasons to join:
– Mentoring and adaptation systems for new employees to integrate comfortably into the team and work.
– A cool young team of like-minded people communicating informally.
– You'll have a stable and competitive salary and an extensive benefits package.
– Access to the best educational platforms, seminars, and practices.
– Medical insurance with dental coverage.
– Compensation for the cost of gym memberships.

*Planned to be created and filled (prospective vacancy)