Voice of Customer (VOC) Manager

Responsibilities:

• VOC Management
• Risk management
• Case study
• СЕO- emails (Part of CRP activity)
• SO Management
• Personal Data safety management
• Customer Retention sales reporting (data collection/analysis)
• CRP Voucher creation management (monthly basis approvals)

• Proactive attitude in solving assigned tasks.
• High level of communication skills
• Excel skills (data analysis, summary tables, sales simulations)
• Punctuality and responsibility

Our Promise to You:

• Work Your Way: embrace a flexible schedule starting from 7AM up to 7PM
• Level Up Anytime: get unlimited access to premium online training platforms
• Stay Healthy, Stay Happy: full medical insurance coverage
• Annyenghaseyo to New Skills: dive into Korean language classes
• Move, Stretch, Thrive: from fitness reimbursements to weekly yoga sessions
• Fuel Up on Us: enjoy daily lunch allowance and discount programs from partners