Hotel description:
Situated on the river banks of Essil, in the heart of Astana's Central Park and in the center of the Diplomatic district The St. Regis Astana will open 2017.
120 sumptuous guest suites feature a unique identity of discreet luxury. The hotel will embrace a specialty grill restaurant where guests enjoy an unrivaled service and sample the best ingredients or indulge in the flawless luxury of Iridium Spa after a long day of captivating city impressions or business meetings.
Position Purpose
Maintain the entire Hotel, Residence and Spa facility, including the physical building structure, all plant and FF&E, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure that all legal requirements are complied with, and that budgetary goals are met. The position is also responsible for the safety and security of guests and associates of the Hotel, especially in relation to Fire & Life Safety, Evacuation and Security issues. Ensure full compliance with, and implementation of, UK Fire & Life Safety Legislation, plus Corporate and Hotel policies and procedures.
This is a key position within the executive committee and as such should take a senior manager’s overview of the Hotel’s operation to ensure hotel achieves its guest and associates satisfaction and profitability targets.
Essential Functions
- Conduct regular walk-about, visually assessing the safe and efficient maintenance and operation of the physical structure(s) of the hotel and spa; all mechanical, electrical, HVAC systems and any other related equipment.
- Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and external areas. Verify completion of all repairs, replacement, and renovation works throughout the hotel and spa.
- Assist in the training and development, supervision, and disciplining of all staff in the Engineering Department, such as duty engineers, plumber, painter, joiner and apprentice(s).
- Adhere to all corporate purchasing policies and controls; all Health & Safety policies; and all other Company policies as required. Follow prescribed safety procedures for personnel, contractors and equipment at all times.
- Maintain an effective Energy Management and Preventive Maintenance program, utilizing the Maximo system as required, and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel.
- Inform the General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems. Access and input information via the computer and generate required reports.
Supportive Functions
In addition to performance of the essential functions, this position requires the performance of a combination of the following supportive functions within the hotel:
- Manage the day-to-day activities of the Engineering team in conjunction with the Assistant C/E.
- Prepare annual R&M Budget, Utilities Budget and Capital Budget, and monitor to ensure costs are kept within budgeted limits.
- Prepare all Capital Project Releases and co-ordinate all related work.
- Prepare technical data, bidding, project work, alterations for the property, having knowledge of building regulations and codes.
- Prepare, update and implement the Training matrix within the department.
- Prepare, update and implement Standard Operating Procedures within the department.
- Prepare department manpower schedules in accordance with the business demands of the hotel. Oversee daily and weekly rosters.
- Design, maintain and ensure the planned preventative maintenance program for the building, plant and equipment is fully operational.
- Ensure work schedules are prioritized in accordance with guest needs.
- Ensure supervision and control of line staff and contractors are effective to ensure optimum performance, efficient and safe working procedures, meeting all legislative standards.
- Responsible for reviewing, revising, updating and implementing Security and Safety procedures local legal requirements and Sheraton Corporate Hotel Policy.
- Conduct regular Fire Safety inspections within the buildings, liaising with the Fire Department as necessary; ensuring fire doors / corridors are effective and safe.
- Supervise and maintain the Key systems within the hotel and spa in conjunction with the Information Systems Manager, maintaining and issuing keys; implementing authority levels; and ensuring all electronic lock systems are fully functional.
- Implement and actively supervise the hotel’s energy management program.
- Oversee water treatment programs.
Training & Development:
- Recruit, Train and Develop all engineers as per the Training Matrix on an ongoing basis, and measure their performance each 6 months. Identify training needs from the PMP.
- Review, update, implement and train all associates on Fire Safety, Health & Safety, Security procedures, etc. at Induction and regular training sessions throughout the year.
- Train Team Leaders on risk Assessment techniques and implementation.
- Assist and advise Team Leaders on associate training within their departments.
- Motivate team and seek continuous improvement of policies and service practices.
Specific Job Knowledge, Skills and Abilities
The individual must possess the following knowledge, skills and abilities:
- Must be able to speak, read, write and understand English and Russian
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as team leader. Must have thorough knowledge of all types of mechanical equipment such as chillers, boilers, water treatment, and refrigeration equipment.
- Must have thorough knowledge of plumbing and electrical systems, power, water and gas supplies.
- Must have experience in office procedures, ordering materials, record keeping systems, applicable building laws, building construction, blueprint reading, etc.
- Must possess good computer skills, with knowledge of accounting programs and budgetary analysis.
- Working knowledge of occupational safety and health, wage and hour issues, and labor relations.
Physical Demands:
- The worker must be flexible in his/her approach whereby he/she will need to act accordingly to the demands of the business.
- The worker may be subject to various hazards: includes a variety of physical conditions, such as proximity to moving mechanical parts, electricity, working on scaffolding and high places, exposure to high heat or exposure to chemicals. Appropriate safety techniques and equipment to be used at all times.
- Requires manual dexterity to use and operate all necessary equipment, including computer keyboards.
Qualification Standards
Education:
- High school or equivalent education required.
- HND/HNC Engineering or Electrical.
- Professional qualification in Engineering or Electrical vocation.
Experience:
- Extensive experience in a major hotel, hospital, or building, in a managerial / supervisory capacity.
Grooming:
- All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.