Senior Customs Analyst

Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC.

Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile applications. Company owns and promotes the technology of hardware cold-wallet for digital assets with secure and simple UX in 220 countries today. Our customers enjoy setup time within 1 minute with the ultimate security level for digital assets on their wallet. Tangem solutions offer multi-support of a growing number of thousands of tokens by a single wallet. SBI Crypto Investment Ltd., the digital asset venture investment company wholly owned by SBI Holdings Inc., has invested $15 million into Tangem in 2019 for mass adoption of blockchain technology.

About the Role

We are looking for a highly experienced and detail-oriented Senior Customs Analyst to join our international trade and logistics team. This is a hands-on role for a professional who combines deep knowledge of customs regulations with the ability to work independently on operational tasks.

You will be responsible for overseeing customs-related processes across multiple countries, conducting audits, managing tenders, and developing standardized compliance procedures. The ideal candidate is not just an expert — they’re a doerwith strong analytical skills, ready to dive deep and get things done.

Key Responsibilities

• Prepare and manage tenders for customs brokerage services
• Draft and review customs-related contracts (in English)
• Conduct regular audits and performance assessments of current customs brokers
• Develop and implement KPIs and standard operating procedures for customs operations
• Monitor and analyze changes in customs legislation across relevant jurisdictions
• Prepare analytical reports and dashboards for internal stakeholders
• Research and evaluate foreign customs brokerage markets and potential partners
• Handle customs declarations independently when required
• Support in resolving disputes with customs authorities

Requirements

• In-depth knowledge of national customs regulations (including HS codes, customs valuation, and tariff classification)
• Understanding of international customs frameworks is a strong advantage
• At least 5 years of experience in a customs brokerage firm or customs department of an importing/exporting company, ideally in a role such as Senior Customs Analyst or Lead Customs Clearance Specialist
• Proven experience in independent customs declaration of goods
• Practical experience resolving disputes with customs authorities
• Strong attention to detail, high level of accuracy, and ability to structure and analyze complex information
• Proficiency in English (written and spoken), especially for contract work and documentation
• Analytical mindset and willingness to take ownership of both strategic and operational tasks

What we offer:

• Stability, development, participation in the future unicorn's growth;
• Remote work from anywhere in the world, with a schedule aligned with GMT+3;
• Competitive salary in EURO/USDT;
• 20 working days of paid vacation;
• Compensation for the purchase of necessary technical devices for the work;
• Paid sick leaves.