Sales Supervisor

Citifuel is a company which provides comprehensive services for truck drivers in the U.S., and our team operates across three countries — Uzbekistan, the U.S., and Canada.

We are currently expanding our team and looking for an experienced Overseas Sales Operations Manager to drive and optimize our international sales operations.

Key Responsibilities

• Manage and supervise the daily activities of Sales Agents, including task allocation, performance monitoring, and sales target achievement.

• Ensure that all team members follow established sales processes, CRM procedures, and company standards.

• Monitor individual and team KPIs, identify performance gaps, and implement corrective actions to improve results.

• Conduct regular team meetings, sales performance reviews, call evaluations, and deal analysis sessions.

• Provide ongoing coaching, constructive feedback, and support to improve agents' sales skills and conversion rates.

• Train and onboard new Sales Agents, ensuring they understand sales scripts, products, and internal procedures.

• Monitor CRM accuracy and ensure proper deal management throughout the entire sales funnel, from lead qualification to Fuel Card activation.

• Prepare daily and weekly sales performance reports and communicate results to Sales Management.

• Collaborate closely with Sales Management to resolve operational issues and improve sales processes.

• Maintain team discipline, motivation, and a positive working environment.

• Support the implementation of new products, updated sales scripts, and CRM process improvements.

Requirements

• Previous experience as a Sales Supervisor, Sales Team Lead, or in a similar sales leadership role.

• Proven experience managing a sales team and achieving sales targets.

• Strong understanding of sales processes, sales funnels, and customer relationship management.

• Experience working with CRM systems and tracking sales performance metrics.

• Ability to analyze sales results, identify areas for improvement, and implement effective solutions.

• Strong leadership, communication, coaching, and problem-solving skills.

• Experience training, mentoring, and motivating sales representatives.

• Strong organizational skills and the ability to multitask in a fast-paced environment.

• English language proficiency is an advantage.

Offered Conditions

• Official employment in accordance with the Labor Code of the Republic of Uzbekistan
• Stable salary, discussed individually based on interview results
• Work schedule: 5/2, from 7:00 PM to 3:00 AM Tashkent time
• Comfortable workplace in a modern office
• Opportunities for professional and career growth

If you are a motivated leader with a passion for sales, team development, and achieving results, we would be happy to hear from you!

Apply now and become part of our growing international team!