Customer Success Specialist

Itransition

Customer Success Specialist

Описание вакансии

Responsibilities:

  • Serve as the main point of contact for clients and maintain clear, professional communication
  • Lead client onboarding and guide users through platform tools, dashboards, and campaign setup
  • Explain product functionality and recommend next steps
  • Monitor and follow up on technical issues
  • Coordinate with internal support and engineering teams to ensure timely issues resolution

Requirements:

  • Customer-focused, proactive, and able to work in a fast-paced environment

  • Strong English skills (Upper-Intermediate+)
  • Strong Excellent communication skills across calls, meetings, chat, and email
  • Ability to follow and explain technical processes
  • Experience with CRM and collaboration tools (e.g., Salesforce, Slack)
  • Basic understanding of technical platforms, integrations, and workflows
  • Experience working in customer success or similar client-facing roles is an advantage
  • Experience in mobile, gaming, SaaS, or ad-tech industries is an advantage

  • Working schedule: 5/2 from 09:00 till 18:00 CET

We offer:

  • Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
  • Competitive compensation that depends on your qualification and skills
  • Career development system with clear skill qualifications
  • Flexible working hours aligned to your schedule
  • Options to work remotely
  • Compensation for medical expenses
  • English courses online
  • Corporate parties and events for employees and their children
  • Internal conferences, workshops and meetups for learning and experience sharing
  • Gym membership compensation, corporate sport competitions (cybersport included)
  • 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate
Навыки
  • Деловая коммуникация
  • Customer Support
  • CRM
Посмотреть контакты работодателя

Похожие вакансии

U Trust Insurance Agency LLC

Customer Service Representative

U Trust Insurance Agency LLC

  • Астана

  • до 1200 USD

Рекомендуем
Островок
  • Астана

  • до 1050 EUR

Рекомендуем
  • Астана

  • до 1000 USD

Рекомендуем
Частная компания “Automated Communication Solutions Ltd.”

Специалист по переписке с клиентами

Частная компания “Automated Communication Solutions Ltd.”

  • Астана

  • до 350000 KZT

Акжан Шаяхметова
  • Астана

  • до 350000 KZT

Manna Smart Retail
  • Астана

  • от 1000 USD

TRIBE (LTD STARTRIBE)
  • Астана

  • от 1000 USD

Хотите оставить вакансию?

Заполните форму и найдите сотрудника всего за несколько минут.
Оставить вакансию