IT специалист

About the Role

ROX Group is looking for a proactive and technically skilled IT Specialist to support the Company’s daily IT operations and infrastructure in Uzbekistan. The role will be responsible for maintaining hardware, software, network systems, user support, and ensuring smooth operation of office IT services in the country offices.

Key Responsibilities

IT Support & Operations

• Provide technical support to employees on hardware, software, printers, internet, and office systems
• Install, configure, and maintain computers, laptops, printers, IP phones, and other IT equipment
• Troubleshoot and resolve IT issues in a timely manner
• Support onboarding and offboarding of employees (email accounts, access rights, equipment setup)

Network & Infrastructure

• Monitor and maintain office network infrastructure, Wi-Fi, internet connectivity, and security systems
• Configure routers, switches, VPN connections, and network access
• Coordinate with external vendors and service providers when required

Systems Administration

• Manage user accounts, permissions, and company systems
• Ensure regular data backup and cybersecurity compliance
• Monitor antivirus protection, software updates, and IT security measures

IT Asset Management

• Maintain inventory of IT equipment and software licenses
• Monitor equipment condition and coordinate repairs/replacements
• Prepare periodic IT reports and documentation

Additional Support

• Support meeting room setup, video conferences, and office technology needs
• Assist with implementation of new IT solutions and systems
• Perform other IT-related duties assigned by management

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field
• 5+years of relevant IT support experience
• Good knowledge of Windows OS, Microsoft Office 365, networking (wi-fi), One drive, Shared drives,and hardware troubleshooting
• Experience with basic network administration and cybersecurity practices
• Understanding of printers, CCTV, access control, and office IT systems is an advantage
• Good communication and problem-solving skills
• Languages: English, Russian and Uzbek; English is an advantage
• Responsible, service-oriented, and able to work independently

Please, forward your CVs in English.