Account Manager (UK)

Visa Tier is a UK-based company providing residency and citizenship solutions for individuals and businesses worldwide. With a growing portfolio across the UK, US, UAE, Cyprus, Malta, Portugal, and Ireland, we continue to expand our team with professionals who value quality service, long-term client relationships, and international standards.

We are looking for an experienced Account Manager to manage existing clients, support them throughout their immigration journey, and ensure a high level of satisfaction and retention.

Responsibilities:

• Manage a portfolio of assigned clients from onboarding to case completion.
• Act as the main point of contact for clients, providing clear updates and guidance throughout the process.
• Coordinate with internal departments (sales, legal, case processing) to ensure timely and accurate service delivery.
• Upsell and cross-sell relevant immigration programs and additional services where appropriate.
• Maintain detailed and accurate records of client interactions in the CRM system.
• Build long-term relationships with clients, ensuring repeat business and referrals.
• Resolve client inquiries and issues professionally, maintaining Visa Tier service standards.

Requirements:

• Minimum 3–5 years of experience as an Account Manager, Client Manager, or similar role.
• Experience in immigration, visa services, legal, consulting, or other high-value B2C/B2B services is a strong advantage.
• Confident English communication skills (written and spoken).
• Strong organizational and time-management skills.
• Experience working with CRM systems.
• Client-oriented mindset with the ability to handle multiple cases simultaneously.
• Professional, responsible, and able to work independently in a remote environment.

Benefits & Compensation:

• Base salary USD 1,500 + 1% commission on client payments + 5% commission on upsells.
• Average monthly income: Around USD 3,900 (excluding upsell commissions).
• Clear KPI system with growth and income increase opportunities.
• Full remote work with flexible location.
• CRM access, internal training, and full onboarding support.
• Probation period: 1–2 months with structured guidance.
• Opportunity for long-term career growth within an international company.

Our Mission

At Visa Tier, we help people and businesses move forward globally with confidence.
We deliver reliable immigration solutions and long-term value through professionalism, transparency, and care.

Join a team where client trust is the priority and your contribution directly shapes people’s future across borders.