Call Operator (Farsi)
Call Operator (Farsi)
Санкт-Петербург
Метро: АдмиралтейскаяОписание вакансии
Responsibilities:
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- Work with various marketing campaigns aimed at attracting, retaining, and re-engaging clients.
- Conduct outbound calls following prepared scripts and communication guidelines.
- Maintain a high standard of customer service and client satisfaction.
- Communicate in line with corporate ethics and internal procedures.
- Collect client feedback and share insights with the team.
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Mandatory:
- Fluent spoken Farsi with rich, accurate language.
- Basic Russian or English.
- Basic skills in client communication and phone interaction.
- Willingness to work from the office.
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Preferred:
- High emotional intelligence.
- Strong motivation to communicate with clients by phone.
- Personal Qualities:
- Communication skills, goal orientation, responsibility, flexibility, understanding of corporate structure and ethics.
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Probation Period: Approximately 3 months (depending on performance)
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Schedule: Flexible start between 09:00–11:00; core team hours 10:00–18:00
Standard work schedule is 5/2, 8-hour working day and official employment.
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Work Format: Office-based
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