Customer Service Specialist (Call-Center Manager)

We continue to expand the team and is looking for a Call Center Manager. We need a true, experienced, and accomplished professional who shares our culture and values.

Responsibilities:
- Handle outbound calls (scripts) and contacting customers Call Center;
- Establish and maintain effective and cooperative working relationships with customers;
- Regular reporting to management;
- Participate in team planning meetings;
- Work effectively as part of a team.

Requirements:
- English (B2) and German (B2) is a must have;
- Excellent communication skills;
- Stress tolerance;
- An ability to effectively operate a personal computer with related software;
- Attention to detail
- Customer Service and/or call center experience is a plus.

What we offer:
- Full time remote work opportunities and flexible working hours;
-Private insurance;
-Paid 4 Sick Days and 1 Day Off per calendar year;
-Sports program compensation;
-Free online English lessons with a native speaker;
-Generous referral program;
-Training, internal workshops, and participation in international professional conferences and corporate events.