Head of Business Systems Analysis and Engineering

Andersen, an international IT company, is looking for a Head of Business Systems Analysis and Engineering to join its team for large-scale projects across various industries.

Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 18 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.

Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.

Responsibilities:

• Developing and implementing business and systems analysis strategy for complex IT projects.
• Defining and evolving the requirements management service: standards, processes, tools, and metrics.
• Optimizing requirements-related workflows for various scenarios (greenfield development, legacy systems, off-the-shelf solutions, integrations).
• Introducing AI tools and automation to improve analyst efficiency: reducing routine efforts, improving artifact quality.
• Creating and maintaining documentation (BRD, SRS, User Stories, Use Cases, BPMN, UML, ERD).
• Aligning functional and non-functional requirements with development, architecture, and business teams.
• Embedding requirements analysis processes into end-to-end SDLC considering Agile, Waterfall, and hybrid methodologies.
• Resolving complexities and conflicts in requirements processes: addressing inconsistencies, resistance to change, and skill gaps.
• Managing and developing the analyst community: mentoring, training, implementing best practices.
• Building and maintaining talent pools to grow domain-specific expertise among analysts.
• Supporting the requirements → configuration → acceptance flow where feasible without developer involvement (low-code/no-code, BPM automation).
• Assessing risks related to requirements elicitation and detailing and developing mitigation measures.
• Designing and implementing AI assistants and models to support requirements analysis, traceability, consistency, and automatic artifact generation.

Must-haves:

• Experience as a Lead Business Analyst for 5+ years.
• Experience as a System Analyst with a solid understanding of IT system architecture.
• Leading the QA/BA function on large-scale projects with 100+ team members and 20+ direct reports.
• Practical experience in implementing and optimizing tools and processes, not just operating at the methodological level.
• A combination of hands-on expertise and leadership – building the practice, mentoring, and owning the quality of the function.
• Experience working in Enterprise environments, transformation initiatives, and centers of excellence.
• Hands-on experience optimizing requirements processes and implementing automation tools (Jira, Confluence, BPMN, data-tools, etc.).
• Deep knowledge of requirements analysis and management methodologies (BABOK, IIBA).
• Strong modeling skills (BPMN, UML, ERD) and proficiency with tools (Enterprise Architect, Visio, Lucidchart, or equivalents).
• Experience writing project documentation: BRD, SRS, User Stories, Acceptance Criteria.
• Solid knowledge and practical experience applying Agile, Scrum, and Waterfall in cross-functional teams.
• Understanding of REST API principles, microservice architecture, and integration solutions.
• Experience participating in digital transformations within large enterprise companies.
• Level of English – from Upper-Intermediate+ and above.

Nice-to-haves:

• Proven cases of implementing tools and methods for analysis process optimization (A/B testing, analytics, routine automation).
• Certifications such as CCBA, CBAP, and PMI-PBA.
• Experience with requirements management tools (Jira, Confluence, Azure DevOps, Jama, etc.).
• Knowledge of UX/UI principles and experience with Figma or Sketch.
• Experience working with cloud platforms (AWS, Azure, GCP).
• SQL proficiency for data analysis.
• Experience with high-load systems.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Your personal data is protected in accordance with GDPR regulations.

Join us!