Receptionist

Haileybury Almaty prioritises the safety and wellbeing of our community and expects all staff to share the same commitment. Our Child Protection & Safeguarding policy outlines the measures we have in place to ensure the safety of all students. As part of our safer recruitment process, online searches, extensive checks and references will be conducted.

Haileybury Almaty is an equal opportunity employer and as such treats all job applicants and staff with equal respect free from unjustifiable discrimination. Haileybury Almaty is committed to safeguarding and promoting the welfare of children and young people.

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

What does a Receptionist do?

• As a Receptionist, you will be the first point of contact for our school. Our Receptionist’s duties include offering administrative support across the school. You will welcome guests and greet parents who visit the school. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
• To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
• Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

The main requirements for the candidate:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Fluent in English, Russian and Kazakh
• Ability to be resourceful and proactive when issues arise
• Excelent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree

• The more detailed list of responsibilities includes (but not limited to):

Responsibilities:

• Greet and welcome guests/parents/staff as soon as they arrive at the school
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Provide basic consultancy on what school offers. Close cooperation with Admissions function.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Type of contract: Permanent

• Start date: End of November-beginning of December, 2025

  We offer:

  - Competitive Salary

  - Annual Paid leave 28 calendar days

  - Monday to Friday, 8am to 5pm, work schedule

  - Free and Healthy Breakfast & Lunches in School

  - Medical Insurance coverage for staff and family members

  - CPD opportunities

  - International & Friendly environment

The closing date for applications is November 17, 2025 12:00 pm. Please send your applications in English language and indicate your salary expectations.