CRM Integrator (Zoho / Salesforce)

About the Project
Fuel card sales in the U.S. (all sales are conducted within the United States).
Project launch: March 2024.
Part of a logistics group: The project is a division of a U.S. trucking logistics group, which is the market leader in Uzbekistan.
The company is a registered IT Park resident with offices in Tashkent (two offices), Chicago, and Orlando.

Responsibilities:

• Implement, configure, and maintain Zoho CRM system.

• Design and optimize sales pipelines, automations, task flows, notifications, templates, and scripts.

• Integrate the CRM with third-party tools: telephony, email, messengers, analytics platforms, etc.

• Import, migrate, and clean customer databases.

• Build and visualize analytical dashboards and reports.

• Train and support users to ensure smooth CRM adoption and usage.

• Continuously optimize processes based on system insights and team feedback.

• Collaborate with sales, IT, and analytics departments.

Requirements:

• Minimum 1 year of experience with Zoho CRM or Salesforce (implementation, customization, and support).

• Solid understanding of CRM logic, sales funnels, and process automation.

• English proficiency at C1 level or higher (spoken and written) — mandatory.

• Experience with integrations via API, Zapier, Make, or Zoho Flow is a strong plus.

• Experience in onboarding and supporting end users.

• Strong sense of ownership, initiative, and the ability to independently drive improvements

We Offer:

• Competitive salary .

• Comfortable office in the center of Tashkent (Gafur Gulyam metro station) with all necessary equipment.

• Schedule: 19:00 - 03:00.

• Opportunity to be part of a large-scale international project targeting the U.S. market.

• A flexible, open-minded team and innovation-friendly management.

• Career growth potential within the company’s IT and operations structure.