Aftermarket Solutions Consultant

Our Aftermarket team is responsible for partnering with our dealer network to execute parts sales strategies within a varied territory. This is an exciting and diverse market to operate within, and this position is key to driving strong business outcomes for CAT Hydraulic Portfolio within the Europe, Central Asia, Middle East and Turkey regions. This position works as a key member of the wider team in providing product and commercial expertise to our dealers as well as internal Caterpillar departments. The successful candidate will be supported in growing their industry expertise specific for the market segment and partner with relevant stakeholders to pursue commercial opportunities within that space.

What you will do:

· Complex analysis work, identifying and resolving strategic commercial problems and recommending strategic actions to meet business targets.

· Consulting with product groups, districts and dealers in developing and implementing customer solutions designed to maximize product value and price.

· Represent the division on sales issues relating to the products / markets.

· Provide active consultative services to Caterpillar dealers, product groups, other enterprise partners and customers as required

· Analyse and interpret sales trends, demand fluctuations and customer requirements

· In collaboration with our District Offices and Dealers, attend industry shows, customer programs, product training and other regional sales initiatives

· Support training of dealer employees on commercial activities

· Monitor sales variance

· Undertake competitive analysis

· Sales forecasting

Skill you will have:

· Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions.

· Proactiveness and Ownership: Being a self-starter who is autonomous and doesn’t wait to be told what to do or to get pulled in to resolve a situation is critical

· Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

· Critical Thinking: Knowledge of the decision-making process and associated tools and techniques: ability to accurately analyse situations and reach productive decisions based on informed judgment.

· Effective Communications & Negotiating: Understanding of communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.

· Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

· Business Development: Knowledge of business development tools, techniques and approaches: ability to explore and develop potential areas of business growth for the organization.

Job requirements:

· Engineering degree or relevant experience

· Broad understanding of commercial deals within Mining or Construction/Quarry industries

· 3-5 Year Experience with Hydraulics will be highly regarded

· Proficiency in both Russian and English (spoken and written).

· Ability to travel up to 40%

What we offer:

· An exciting full-time job at an innovative global Leader

· A contract of indefinite duration

· A salary that matches your work experience and knowledge

· Supplementary vacation in addition to statutory vacation entitlements

· A comprehensive package of insurance, supplemented with benefits

· A company with individual opportunities for training, development and growth