Front Office Agent Waldorf Astoria Minsk

The Front Office Agent position is open for a new Waldorf Astoria hotel in Minsk.

Waldorf Astoria - the first international luxury Hotel in Belarus, situated in a prime city center location in Minsk, near the main city attractions and benefiting from an extensive river frontage. Splendid combination of main historical and newfangled recreations area in neighborhood.

What will I be doing?

• Meets, greets and registers all guests
• Provides the best service during check-in and check-out of guests
• Works closely with all Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Handles all guest and colleagues complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactor
• Maintain good communication and working relationships with all hotel departments

What are we looking for?

• Fluent English language
• Possess a positive attitude and strong communication skills
• Ability to stay composed and effective under pressure
• Excellent interpersonal and communication skills
• Commitment to delivering a high level of customer service

We are offering the following benefits to a successful candidate:

• Competitive salary
• Voluntary medical insurance
• Training and Development opportunities
• Corporate Travel Program

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