Logistics Assistant

JOB PURPOSE:

Oversee and manage end-to-end supply chain operations. Ensure the timely delivery of goods, proper documentation handling, effective coordination with forwarders, customs brokers and distributors, and continuous optimization of logistics processes. This role also involves financial planning, participation in tenders, reporting, and preparing materials for executive meetings.

KEY RESPONSIBILITIES:

• Ensure timely and accurate delivery of goods from suppliers to warehouses or distribution points
• Manage and verify shipping and customs documentation for compliance and accuracy
• Coordinate with customs brokers, freight forwarders, and distributors to ensure smooth logistics operations
• Manage the stock holding policy in order to meet customer service & inventory targets (in-transit, sourcing units, warehouses)
• Handle claims and disputes received from distributors in a professional and timely manner
• Participate in the tender process for selecting carriers and logistics partners, including evaluating offers and contract terms
• Allocate and distribute shipping requests and transport orders across selected logistics providers
• Develop and manage the customs clearance budget, including forecasting duties and fees
• Prepare regular financial reports on customs clearance-related expenditures.
• Prepare monthly reports and presentations for management and cross-functional team meetings
• Identify areas for process improvement and cost optimization across the supply chain
• Ensure compliance with internal policies and local/international trade regulations and requirements
• Work closely with tax and finance departments to ensure compliance with the financials
• BW management
• Certification & state registration process follow-up

WHAT YOU NEED TO SUCCEED:

Experiences & Qualifications

• 3+ years of experience in supply chain / logistics / foreign trade is required.
• Bachelor’s degree in supply chain, international trade, logistics, or a related field
• Fluent in Kazakh, Russian, English both written and verbal and Turkish will be an advantage​
• Proficiency in MS Office programs

• SAP and Microsoft Office programs, with advanced Excel skills

SKILLS:

• Team working, interpersonal and communication skills
• Commercial acumen
• Pro-active approach to problem solving in short term and ability to implement long term preventive activities
• Analytic thinking, proactiveness, risk management, problem solving, high resilience
• Ability to set priorities and to work effectively under pressure of time and results

WHAT YOU CAN EXPECT:

• A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up
• Career without limits—42 markets, international opportunities, and fast-tracked growth
• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact
• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments