Technical Writer

Tasks to solve

• Writing articles for the Explanations and How-to guides sections according to the Diataxis framework.

• Proofreading texts prepared by other technical writers.

• Liaising with Training, Engineering, and Development teams to ensure technical accuracy and relevance of documentation.

• Participating in user experience analysis and assisting in drafting in-product interface texts.

• Creating flowcharts illustrating installation processes and service operations.

Requirements

• Strong verbal and written communication skills.

• Experience with Markdown markup language.

• Analytical mindset and attention to detail.

• Practical understanding of at least one software development methodology.

• Basic understanding of UI/UX principles.

• Proficiency in Google Docs office suite.

• Experience using Git: creating branches, resolving conflicts, working with merge requests.

• English language proficiency at C1 level or higher.

• Solid knowledge in computer science and/or cybersecurity.

Additional requirements

• Availability of public examples of user manuals and how-to guides is a plus.

• Understanding of basic principles of information security.

• Ability to work with graphic editors (e.g., Figma, Draw.io) for creating and editing images and diagrams.

• Willingness to take ownership of complex technical documentation and conduct in-depth research.

• Strong skills in information structuring and high standards for text quality (e.g., intolerance to typos).

• Experience with tools such as Miro, Jira, Confluence, Slack, and AI-assisted tools.

WHY CHOOSE GROUP-IB:

• Your happiness is important to us. We want every single team member to be happy.
• Continuing professional development. At Group-IB, you can choose from various paths to growth: progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area at Group-IB.
• A team with extensive international expertise. Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast-growing international company.
• Globally recognized technologies. Group-IB's offices are located in seven countries and our products and services are sold in 60 countries. What’s more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients.
• A culture created by each of us. Group-IB’s employees speak many different languages and understand one another. We respect each other's beliefs, share common values, and strive toward the happiness of every employee.
• Economic stability. Group-IB's sustainable growth helps rapidly develop careers that would take years to progress as far as most other companies.

WHAT ELSE YOU SHOULD KNOW:

• Flexible schedule. Group-IB does not have fixed working hours. You choose your own schedule. We adhere to the principle advocated by Steve Jobs: “We have to work not 12 hours, and head.”
• Health. If anything goes wrong, don’t worry — we offer health insurance.
• Certificates and training courses. Group-IB specialists hold over 1,000 professional certificates, including CEH, CISSP, OSCP, GIAC, MCFE, BSI, as well as some rare ones that would be a source of pride for experts in forensics, penetration testing, and reverse engineering worldwide. We have an incentive program that helps employees achieve certifications at the company's expense
• Challenges. A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards
• The initiative is rewarded. At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.

Sounds like you? Apply now!