Customs Operations Specialist

Xometry (NASDAQ: XMTR) is a leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world. Xometry uses its proprietary technology to create a marketplace that enables buyers to efficiently source on-demand manufactured parts and empowers sellers of manufacturing services to grow their businesses. Xometry’s customers range from self-funded startups to Fortune 100 companies.

Xometry powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for engineers and purchasers at start-ups, mid-sized, and large companies to tap into global manufacturing capacity.

We are currently seeking a skilled and experienced Customs Operations Specialist to join our team. This position will play a crucial role in managing customs operations for import to Germany, France, Italy and other European countries as well as export from the European Union. The ideal candidate will have a strong understanding of customs regulations and procedures, with proficiency in English.

Responsibilities:

• Coordinate customs clearance activities for imports/exports.
• Prepare and submit customs documentation, including import/export declarations, invoices, and certificates of origin.
• Communicate with customs authorities and freight forwarders to resolve any issues or discrepancies that may arise during the clearance process.
• Maintain up-to-date knowledge of customs regulations and procedures
• Provide guidance and support to internal departments on customs-related matters, including tariff classifications, duty rates, and trade agreements.
• Collaborate with the logistics team to optimize shipping routes and transportation methods to minimize customs delays and costs.
• Assist with the development and implementation of customs compliance programs and procedures.
• Conduct periodic audits and reviews of customs documentation to ensure accuracy and completeness.
• Monitor changes in customs regulations and communicate updates to relevant stakeholders.
• Support the company's overall import/export operations as needed.

A successful candidate:

• Minimum of 2 years of experience in customs operations (import/export experience with EU countries is a strong advantage).

• Ability to accurately assign HS codes and customs item descriptions for imported and exported goods is a must.

• Interpret and apply incoterms appropriately to determine the responsibilities and liabilities of buyers and sellers in international trade transactions.

• Prepare and review customs documentation, including import/export declarations, commercial invoices, packing lists, and certificates of origin.

• Proficiency in English is required. Knowledge of additional languages is a plus.

• Strong understanding of customs regulations and procedures.

• Experience working with customs authorities, freight forwarders, and other external stakeholders.

• Excellent communication and interpersonal skills, with the ability to interact effectively with individuals at all levels of the organization.

• Detail-oriented with strong analytical skills and the ability to solve complex problems.

• Ability to work independently and prioritize tasks in a fast-paced environment.
• Commitment to upholding ethical standards and promoting a culture of compliance within the customs operations department.

Working conditions:

• Remote full-time job.
• Fixed rate depending on the career level.
• Significant annual loyalty bonus.
• Overtime hours are possible for this position.
• Corporate Laptop.
• Free corporate language courses.