Lead Community Manager for Fintech

About Us:

We are a team of international fintech experts building financial tools that are easy and safe to use for everyone. Striving for excellence in every aspect, we focus on innovative, user-friendly solutions that meet the real-world financial needs of our diverse global clientele.

Your Role:

Lead the community management team for one of our products.

Key Responsibilities:

• Handle daily community activities on Discord, Telegram, Twitter, Facebook

• Generate and execute content plans

• Create and post content across platforms

• Conduct giveaways and report on metrics

• Manage crises and interact with customer support

• Build and boost brand loyalty

• Assist in strategic product development

• Monitor market trends

Specific Tasks:

• Manage daily interactions across community platforms

• Conduct AMAs with external guests

• Create diverse content (text, images, videos)

• Handle negative feedback proactively

• Assist in product and roadmap planning

Who You Are:

• 3+ years of relevant experience

• Fluent in English

• Basic knowledge of the cryptocurrency market and blockchain technologies

• Basic photography and video editing skills

What We Offer:

• Remote work and relocation options

• Flexible working hours

• A great opportunity to succeed among fintech professionals in a growing international company

• Experienced mentors, access to a wide choice of SMM tools