Retention agent (FRENCH SPEAKING) Forex trading company

Responsibilities:

• Engage with potential clients via phone, email, or live chat to understand their needs and goals. (We provide you with the client base);
• Provide personalized guidance and support to leads throughout the account opening process, including assisting with documentation and account verification;
• Proactively follow up with leads to address any questions or concerns they may have and provide additional information as needed;
• Collaborate with the sales and marketing teams to develop and implement strategies to attract and convert leads into active traders;
• Maintain accurate and up-to-date records of all client interactions and transactions in the company's CRM system;
• Meet or exceed individual and team targets for lead conversion and trading volumes.

• Fluent in French;
• Excellent communication and interpersonal skills;
• Passion for finance and helping others succeed;
• Previous experience in client retention or account management is a huge benefit.

• Competitive salary and performance-based bonuses;
• Opportunities for professional growth and development;
• A collaborative and dynamic work environment;
• Working schedule is 5/2 (night shift from 17:00 till 2:00) IN THE OFFICE IN MOSCOW, we do not have a remote format.
• Transportation after the shift is provided by the company.

If you're ready to be part of a dynamic team, make your mark in the Forex industry, help clients achieve their trading goals, and MAKE MONEY, we want to hear from you!