Sales Development Manager (Inbound and Outbound) | B2B Fintech

Framnex is building the infrastructure behind the next generation of fintech companies.

We provide white-label digital banking software, embedded financial infrastructure, licensing support, and payment rails that enable businesses to launch financial products in weeks instead of months.

Our customers are fintech startups, licensed financial institutions, and B2B companies expanding into financial services across Europe, MENA, Africa, and Asia.

We're growing quickly, and as our inbound pipeline continues to expand, we're looking for our first dedicated Sales Development Manager to become the front door of our sales organization.

The Role

Turn inbound interest into qualified business opportunities.

By asking the right questions, understanding customer needs, and guiding prospects through the first stage of our sales journey, you'll help our sales team spend more time closing deals and less time qualifying opportunities.

What You'll Do

Lead Qualification

• Become the first point of contact for inbound leads.
• Conduct discovery calls with founders, executives, and decision-makers.
• Understand customers' business models, products, markets, and regulatory requirements.
• Assess whether prospects fit our Ideal Customer Profile (ICP).
• Identify customer pain points, priorities, and implementation timelines.
• Use automations for clear qualification notes and recommendations.

Sales Process Management

• Own the qualification stage of the sales funnel.
• Coordinate demo meetings with the Founder and Senior Sales Manager.
• Ensure every opportunity has complete information before moving to the next stage.
• Keep HubSpot accurate and up to date.
• Follow up with prospects and maintain momentum throughout the qualification process.

Customer Experience

• Create an outstanding first impression of Framnex.
• Build trust through thoughtful, consultative conversations.
• Explain complex fintech concepts in a simple, business-friendly way.
• Ensure prospects clearly understand our products and next steps.

Continuous Improvement

• Share customer feedback with Product and Leadership.
• Help improve qualification playbooks, CRM processes, and internal documentation.
• Contribute ideas that make our sales process more scalable.

What We're Looking For

We're looking for someone who enjoys learning about businesses and building relationships.

Must Have

• 2–5 years of experience in a customer-facing B2B role.
• Excellent spoken and written English (C1+), Russian C2.
• Outstanding communication and listening skills.
• Strong business curiosity and consultative mindset.
• Ability to structure conversations and uncover customer needs.
• High ownership and accountability.
• Excellent organizational skills.
• Experience working with CRM systems.
• Comfortable working independently in a remote startup environment.

Nice to Have

• Experience in B2B SaaS.
• Experience in fintech, payments, banking, embedded finance, or regulated industries.
• Familiarity with HubSpot.
• Experience qualifying inbound enterprise leads.
• Experience with cold outreach / outbound prospecting — a huge plus.
• Additional languages (Arabic, French, Spanish or Portuguese).

Hiring Process

1. Introductory conversation with Recruitment.
2. Interview with CBDO.
3. Interview with Founder.
4. Reference checks.
5. Offer.

Remote (Worldwide)

• You're naturally curious and love understanding how businesses work.
• You ask thoughtful questions instead of rushing into a pitch.
• You enjoy bringing structure to complex conversations.
• You're energized by ownership and continuous improvement.

Please briefly describe:

• Which products or services you have worked with or sold.
• How you found and acquired customers (inbound, outbound, partnerships, referrals, etc.).
• Which countries or regions your customers were based in.