IRD Night Waiter/Ночной официант отдела обслуживания номеров (со знанием английского языка)

Position Summary

We are looking for a dedicated IRD Waiter (Night Shift) to provide exceptional In-Room Dining service in accordance with Marriott International and The Ritz-Carlton standards. The role is responsible for delivering food and beverages to guest rooms during overnight operations while ensuring outstanding guest satisfaction, professionalism, cleanliness, and attention to detail.

Key Responsibilities

• Deliver food and beverage orders to guest rooms promptly and professionally.
• Provide personalized service and respond efficiently to guest requests during overnight hours.
• Ensure orders are accurate, complete, and presented according to hotel standards.
• Process orders through the POS system and maintain accurate billing.
• Maintain thorough knowledge of menu items, daily specials, and beverage offerings.
• Follow proper food, beverage, liquor, and wine service standards.
• Complete opening, closing, and side duties as assigned.
• Maintain cleanliness of service areas, trolleys, trays, equipment, and guest service stations.
• Coordinate effectively with Kitchen, Front Office, and other departments to ensure seamless service.
• Attend departmental trainings and meetings as required.

Requirements

• Previous Food & Beverage service experience, preferably in a luxury hotel environment.
• In-Room Dining experience is an advantage.
• Good communication and guest service skills.
• Ability to work independently during night shifts in a fast-paced environment.
• Basic knowledge of POS systems, food safety, and hygiene standards.
• Professional appearance and adherence to grooming standards.
• English language proficiency; additional languages are a plus.

Our Expectations

• Follow all Marriott International and The Ritz-Carlton policies and procedures.
• Report to work on time, in proper uniform, and maintain grooming standards.
• Demonstrate a positive attitude, teamwork, and a passion for creating memorable guest experiences

Be part of The Ritz-Carlton team, where Ladies and Gentlemen serve Ladies and Gentlemen.