Ensure the stability, reliability, and continuous availability of the Core Banking System (CBS);
Own the end-to-end resolution of CBS incidents, including troubleshooting, root cause analysis, and coordination of issue resolution across applications and servers;
Deploy releases and patches provided by both the vendor and the bank's internal development team;
Maintain and continuously improve the knowledge base, including operational procedures, technical documentation, standards, and support guidelines;
Lead and coordinate support-related initiatives such as monitoring implementation and optimization, onboarding new CBS modules, server migrations, software upgrades, and other infrastructure improvements.
Requirements:
5+ years of experience in IT, including at least 2 years in enterprise application support, development, or systems analysis;
Experience working with Core Banking Systems or banking domains such as accounts, postings, accruals, and contracts is highly preferred;
Strong SQL skills, including JOINs, subqueries, aggregate functions, and query optimization;
Solid understanding of relational database concepts;
Ability to read, understand, and analyze application code;
Hands-on experience with monitoring and observability tools such as Zabbix, Grafana, or AppDynamics, as well as log analysis systems;
Proven experience independently leading technical initiatives or projects within a support team.
What We Offer
Opportunity to work on a mission-critical Core Banking System within an international banking group;
Participation in large-scale infrastructure, modernization, and digital transformation initiatives;
Dynamic, collaborative, and technology-driven working environment;
Professional development and career growth opportunities;
Competitive compensation package and performance-based bonus system.