Perform functional testing of AI-based products, including Dialog Composer, ChatPlatform and Speech Analytics;
Design, execute, and maintain test scenarios for new features and product releases;
Automate the creation of test scenarios and regression testing by leveraging modern AI tools;
Execute regression testing using existing test suites and ensure product quality before each release;
Identify, document, and track defects using Jira or similar issue-tracking systems;
Review release notes, user guides, and other product documentation for technical accuracy and completeness;
Work closely with developers, product owners, and presales teams to clarify requirements and validate delivered functionality;
2+ years of experience in software quality assurance or functional testing;
Solid understanding of software testing methodologies and the software development lifecycle;
Experience with web applications, REST APIs, and client-server architectures;
Ability to design clear and comprehensive test cases and acceptance criteria;
Experience using defect-tracking tools such as Jira;
Good analytical and troubleshooting skills;
Good written and spoken English;
Experience using AI assistants (e.g., ChatGPT, Claude, GitHub Copilot, Gemini) to improve testing productivity;
Ability to generate and refine test scenarios using AI tools;
Experience using AI for regression testing, test data generation, and documentation review is an advantage;
Interest in evaluating AI-powered features such as LLMs and conversational AI;
Basic programming or scripting skills (e.g., Python and/or JavaScript) to understand application logic and assist with test automation;
Basic knowledge of JSON;
Familiarity with REST APIs;
Basic understanding of Git;
Experience testing conversational AI, contact center, or NLP applications;
Knowledge of CI/CD pipelines;
Experience with cloud environments (AWS, Azure, etc.);
Attention to detail;
Strong analytical and problem-solving skills;
Curiosity and willingness to learn new AI technologies;
Good communication and teamwork skills;
Ability to work independently and manage multiple testing activities in parallel;
Benefits: