Operations & Supply Chain Lead (Amazon & eCommerce)

We are HelloChakra (hellochakra.com), a fully remote e-commerce brand selling wellness and esoteric products across Amazon US, Canada, UK, EU, Japan, Etsy, Walmart, Faire, and Shopify. We are a lean, global, and fast-growing team.

A personal message from our Co-founder and CEO: https://www.youtube.com/watch?v=lR4sLdZZyeg

Our core values:

✔️ Excellence in everything we do
✔️ Ownership and responsibility
✔️ Push beyond limits
✔️ Openness & cooperation

About the Role:

This is a hands-on Amazon operations role — not a traditional logistics position.

You will fully own the supply chain for a multi-marketplace Amazon business: forecasting, purchasing, supplier management, FBA operations, and compliance. You report directly to the COO and are accountable for keeping the business in stock and running smoothly.

If you have not worked inside Amazon Seller Central, this role is not a match.

What You Own

• Amazon FBA Operations: Manage inventory across US, CA, UK, EU, and Japan. Own replenishment, monitor IPI, and maintain healthy stock levels across all marketplaces.
• Inventory Forecasting: Build and maintain a rolling 3-quarter forecast across 20+ SKUs. You identify risks early and prevent stockouts.
• Purchase Orders: Own the full PO lifecycle — planning, creation, supplier coordination, documentation, and tracking (~35–40 POs/year across global suppliers).
• Supplier Management: Run day-to-day communication with 8–10 suppliers across China, India, the US, Peru, and more.
• Quality Control: Coordinate inspections, review reports, and make shipment approval decisions.
• Amazon Compliance: Ensure all products meet Amazon requirements (certifications, test reports, EPR, VAT, GPSR). You translate requirements into supplier actions.
• Reporting & Systems: Maintain inventory reporting, 3PL/FBA visibility, and internal documentation (Notion, Sheets).

You’re a Fit If

• 2+ years hands-on experience in Amazon Seller Central (FBA shipments, restock planning, IPI, multi-marketplace)
• Experience managing POs with international suppliers (China required)
• Proven ownership of inventory forecasting (not just assisting)
• Strong in Google Sheets and comfortable working async (Slack, Asana, Notion)
• High attention to detail — you catch issues before they happen
• Strong written English and supplier communication skills
• CET overlap availability
• Ownership mindset: you take responsibility and execute without follow-up

Nice-to-have's:

• EU compliance experience (GPSR, EPR, VAT, CE)
• Experience beyond Amazon US (EU, UK, CA, JP)
• Familiarity with tools like Helium 10, Scale Insights, Sellerboard, JungleScout, DataDive, DataRova
• Use of AI tools in daily workflows

How You Operate

• Detail-Oriented: Forecast errors and late POs cost money. You catch issues before they happen.
• Culturally Intelligent: You know a message to a supplier in China reads differently than one to a supplier in the US — and you adapt accordingly.
• Financially Minded: Every PO is a cash flow decision. You think in unit economics, not just logistics.
• Proactive: You flag supply chain risks before they become stockouts. You don't wait to be asked.
• Self-Directed: You own your work in a remote, async environment with no need for daily check-ins.
• Reliable: When you commit to owning a PO or a forecast, it's done. Full stop.

What's in it for you:

• Remote Work: Enjoy the flexibility of working 100% remotely from the comfort of your home or any location worldwide.
• Unlimited Vacation: Take as many vacation days as you need to ensure you are well-rested and ready to tackle new challenges.
• Professional Growth: As we are a small company, you'll have the chance to engage with various aspects of the business, fostering your professional development.
• Personal Development Fund: We support your ongoing learning journey by providing a personal development fund each year.
• Emergency Fund: We offer an interest-free emergency fund with comfortable payouts to help you in times of need.
• No Corporate Bureaucracy: We're a small, high-performing team. You'll have direct access to leadership, full ownership of your domain, and zero layers of approval slowing you down. Your work is visible, your impact is real, and good ideas get acted on — fast.

Interview flow:

Application (with short intro video) → Test Task → Interview(s) in English → Reference Checks

If this opportunity resonates with you, we are excited to meet you and welcome you to the HelloChakra team!